Sales Talk, Cancellation Terms and the Role of Consumer Protection

Citations

Cited by:

1. Michel, Christian, 2017. "Market regulation of voluntary add-on contracts," International Journal of Industrial Organization, Elsevier, vol. 54(C), pages 239-268.
2. David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation when Sellers Provide Expert Advice," PSE Working Papers halshs-01400841, HAL.
   • David Bardey & Denis Gromb & David Martimort & Jerome Pouyet, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation when Sellers Provide Expert Advice," Documentos CEDE 15231, Universidad de los Andes, Facultad de Economía, CEDE.
   • David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation when Sellers Provide Expert Advice," Working Papers halshs-01400841, HAL.
   • Bardey, David & Martimort, David & Pouyet, Jérôme, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation When Sellers Provide Expert Advice," HEC Research Papers Series 1184, HEC Paris, revised 16 Jan 2017.
   • Pouyet, Jérôme & Bardey, David & Gromb, Denis & Martimort, David, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation when Sellers Provide Expert Advice," CEPR Discussion Papers 11665, C.E.P.R. Discussion Papers.
   • David Bardey & Denis Gromb & David Martimort & Jjrrme Pouyet, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation When Sellers Provide Expert Advice," Working Papers hal-01970751, HAL.
3. Hervé Laroche & Véronique Steyer & Christelle Théron, 2019. "How Could You be so Gullible? Scams and Over-Trust in Organizations," Journal of Business Ethics, Springer, vol. 160(3), pages 641-656, December.
4. Emeric Henry & Marco Loseto & Marco Ottaviani, 2022. "Regulation with Experimentation: Ex Ante Approval, Ex Post Withdrawal, and Liability," Management Science, INFORMS, vol. 68(7), pages 5330-5347, July.
   • Ottaviani, Marco & Loseto, Marco, 2018. "Regulation with Experimentation: Ex Ante Approval, Ex Post Withdrawal, and Liability," CEPR Discussion Papers 13224, C.E.P.R. Discussion Papers.
   • Emeric Henry & Marco Loseto & Marco Ottaviani, 2022. "Regulation with Experimentation: Ex Ante Approval, Ex Post Withdrawal, and Liability," SciencePo Working papers Main hal-03874153, HAL.
   • Emeric Henry & Marco Loseto & Marco Ottaviani, 2022. "Regulation with Experimentation: Ex Ante Approval, Ex Post Withdrawal, and Liability," Post-Print hal-03874153, HAL.
5. Michel, Christian & Stenzel, André, 2021. "Model-based evaluation of cooling-off policies," Games and Economic Behavior, Elsevier, vol. 129(C), pages 270-293.
   • Christian Michel & André Stenzel, 2018. "Model-Based Evaluation of Cooling-off Policies," CRC TR 224 Discussion Paper Series crctr224_2018_061v2, University of Bonn and University of Mannheim, Germany.
   • Christian Michel & André Stenzel, 2018. "Policy Evaluation in Behavioral Models," CRC TR 224 Discussion Paper Series crctr224_2018_061v1, University of Bonn and University of Mannheim, Germany.
6. Dmitry Lubensky & Eric Schmidbauer, 2020. "Free Product Trials: Disclosing Quality And Match Value," Economic Inquiry, Western Economic Association International, vol. 58(4), pages 1565-1576, October.
7. Xingyi Liu, 2018. "Disclosing information to a loss-averse audience," Economic Theory Bulletin, Springer;Society for the Advancement of Economic Theory (SAET), vol. 6(1), pages 63-79, April.
8. Bruno Jullien & In-Uck Park, 2014. "New, Like New, or Very Good? Reputation and Credibility," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 81(4), pages 1543-1574.
   • Jullien, Bruno & Park, In-Uck, 2009. "New, Like New, or Very Good? Reputation and Credibility," TSE Working Papers 09-086, Toulouse School of Economics (TSE), revised 29 Jan 2014.
   • Jullien, Bruno & Park, In-Uck, 2009. "New, Like New, or Very Good? Reputation and Credibility," IDEI Working Papers 564, Institut d'Économie Industrielle (IDEI), Toulouse, revised 27 Jan 2014.
9. Andrew Rhodes & Chris M. Wilson, 2018. "False advertising," RAND Journal of Economics, RAND Corporation, vol. 49(2), pages 348-369, June.
   • Rhodes, Andrew & Wilson, Chris, 2015. "False Advertising," TSE Working Papers 15-614, Toulouse School of Economics (TSE), revised Oct 2017.
   • Andrew Rhodes & Chris Wilson, 2018. "False advertising," Post-Print hal-03263861, HAL.
   • Andrew Rhodes & Chris M. Wilson, 2017. "False Advertising," Working Paper series, University of East Anglia, Centre for Competition Policy (CCP) 2015-13v3, Centre for Competition Policy, University of East Anglia, Norwich, UK..
   • Rhodes, Andrew & Wilson, Chris M, 2016. "False Advertising," MPRA Paper 72693, University Library of Munich, Germany.
   • Rhodes, Andrew & Wilson, Chris, 2017. "False Advertising," EconStor Preprints 128476, ZBW - Leibniz Information Centre for Economics.
   • Rhodes, Andrew & Wilson, Chris M, 2015. "False Advertising," MPRA Paper 68869, University Library of Munich, Germany.
10. David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2020. "Controlling Sellers Who Provide Advice: Regulation and Competition," Journal of Industrial Economics, Wiley Blackwell, vol. 68(3), pages 409-444, September.
    • Pouyet, Jérôme & Martimort, David & Gromb, Denis & Bardey, David, 2019. "Controlling Sellers Who Provide Advice: Regulation and Competition," CEPR Discussion Papers 13543, C.E.P.R. Discussion Papers.
    • David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2020. "Controlling Sellers Who Provide Advice: Regulation and Competition," Post-Print halshs-02973307, HAL.
    • David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2020. "Controlling Sellers Who Provide Advice: Regulation and Competition," PSE-Ecole d'économie de Paris (Postprint) halshs-02973307, HAL.
11. Murooka, Takeshi & Schwarz, Marco A., 2019. "Consumer exploitation and notice periods," Economics Letters, Elsevier, vol. 174(C), pages 89-92.
    • Murooka, Takeshi & Schwarz, Marco, 2018. "Consumer Exploitation and Notice Periods," Rationality and Competition Discussion Paper Series 109, CRC TRR 190 Rationality and Competition.
12. Daniel Krähmer & Roland Strausz, 2015. "Optimal Sales Contracts with Withdrawal Rights," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 82(2), pages 762-790.
    • Krähmer, Daniel & Strausz, Roland, 2014. "Optimal sales contracts with withdrawal rights," SFB 649 Discussion Papers 2014-045, Humboldt University Berlin, Collaborative Research Center 649: Economic Risk.
13. Inderst, Roman, 2015. "Regulating commissions in markets with advice," International Journal of Industrial Organization, Elsevier, vol. 43(C), pages 137-141.
14. Hoffmann, Florian & Inderst, Roman & Turlo, Sergey, 2018. "Regulating Cancellation Rights with Consumer Experimentation," EconStor Preprints 253659, ZBW - Leibniz Information Centre for Economics.
    • Inderst, Roman & Hoffmann, Florian, 2019. "Regulating Cancellation Rights with Consumer Experimentation," CEPR Discussion Papers 13641, C.E.P.R. Discussion Papers.
    • Florian Hoffmann & Roman Inderst & Sergey Turlo, 2018. "Regulating Cancellation Rights With Consumer Experimentation," CRC TR 224 Discussion Paper Series crctr224_2018_045, University of Bonn and University of Mannheim, Germany.
15. Herweg, Fabian & Rosato, Antonio, 2018. "Bait and Ditch: Consumer Naiveté and Salesforce Incentives," CEPR Discussion Papers 12612, C.E.P.R. Discussion Papers.
16. Roman Inderst & Martin Obradovits, 2023. "Excessive Competition On Headline Prices," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 64(2), pages 783-808, May.
    • Inderst, Roman & Martin, Obradovits, 2016. "Excessive Competition for Headline Prices," CEPR Discussion Papers 11284, C.E.P.R. Discussion Papers.
    • Inderst, Roman & Obradovits, Martin, 2021. "Excessive Competition on Headline Prices," EconStor Preprints 253666, ZBW - Leibniz Information Centre for Economics.
17. Khalmetski, Kiryl, 2019. "Evasion of guilt in expert advice," Journal of Economic Behavior & Organization, Elsevier, vol. 167(C), pages 296-310.
18. Christian Michel, 2018. "Contractual structures and consumer misperceptions," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 27(2), pages 188-205, June.
19. Mikhail Drugov & Marta Troya‐Martinez, 2019. "Vague lies and lax standards of proof: On the law and economics of advice," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 28(2), pages 298-315, April.
    • Mikhail Drugov & Marta Troya-Martinez, 2018. "Vague lies and lax standards of proof: On the law and economics of advice," Working Papers w0246, Center for Economic and Financial Research (CEFIR).
    • Mikhail Drugov & Marta Troya-Martinez, 2018. "Vague lies and lax standards of proof: On the law and economics of advice," Working Papers w0246, New Economic School (NES).
20. repec:hum:wpaper:sfb649dp2014-045 is not listed on IDEAS
21. Petrikaitė, Vaiva, 2018. "A search model of costly product returns," International Journal of Industrial Organization, Elsevier, vol. 58(C), pages 236-251.
22. Toomas Hinnosaar & Keiichi Kawai, 2020. "Robust pricing with refunds," RAND Journal of Economics, RAND Corporation, vol. 51(4), pages 1014-1036, December.
    • Toomas Hinnosaar & Keiichi Kawai, 2018. "Robust Pricing with Refunds," Carlo Alberto Notebooks 563, Collegio Carlo Alberto.
    • Hinnosaar, Toomas & Kawai, Keiichi, 2020. "Robust Pricing with Refunds," CEPR Discussion Papers 14615, C.E.P.R. Discussion Papers.
    • Toomas Hinnosaar & Keiichi Kawai, 2018. "Robust Pricing with Refunds," Papers 1808.02233, arXiv.org, revised May 2020.
23. Zhengqing Gui & Yangguang Huang & Xiaojian Zhao, 2018. "Whom to Educate? Financial Fraud and Investor Awareness," HKUST IEMS Working Paper Series 2018-52, HKUST Institute for Emerging Market Studies, revised Jan 2018.
24. Yuk‐Fai Fong & Xiaoxiao Hu & Ting Liu & Xiaoxuan Meng, 2020. "Using Customer Service to Build Clients’ Trust," Journal of Industrial Economics, Wiley Blackwell, vol. 68(1), pages 136-155, March.
25. Kiryl Khalmetski, 2013. "The Hidden Value of Lying: Evasion of Guilt in Expert Advice," 2013 Papers pkh266, Job Market Papers.
26. Gnutzmann, Hinnerk & Śpiewanowski, Piotr, 2023. "Can consumer rights improve on-time performance? Evidence from European Air Passenger Rights," Transport Policy, Elsevier, vol. 136(C), pages 155-168.
27. Cook, Jeffrey J. & Cruce, Jesse & O'Shaughnessy, Eric & Ardani, Kristen & Margolis, Robert, 2021. "Exploring the link between project delays and cancelation rates in the U.S. rooftop solar industry," Energy Policy, Elsevier, vol. 156(C).
28. Ericson, Keith M. Marzilli, 2020. "When consumers do not make an active decision: Dynamic default rules and their equilibrium effects," Games and Economic Behavior, Elsevier, vol. 124(C), pages 369-385.
    • Keith M. Marzilli Ericson, 2014. "When Consumers Do Not Make an Active Decision: Dynamic Default Rules and their Equilibrium Effects," NBER Working Papers 20127, National Bureau of Economic Research, Inc.
29. Fabian Herweg & Antonio Rosato, 2020. "Bait and ditch: Consumer naïveté and salesforce incentives," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 29(1), pages 97-121, January.
30. Michel, Christian, 2016. "Market Regulation of Voluntary Add-on Contracts," VfS Annual Conference 2016 (Augsburg): Demographic Change 145892, Verein für Socialpolitik / German Economic Association.
31. Inderst, Roman & Tirosh, Gilad, 2015. "Refunds and returns in a vertically differentiated industry," International Journal of Industrial Organization, Elsevier, vol. 38(C), pages 44-51.