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On Pooling in Queueing Networks

Citations

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Cited by:

  1. Seyed M. R. Iravani & Bora Kolfal & Mark P. Van Oyen, 2007. "Call-Center Labor Cross-Training: It's a Small World After All," Management Science, INFORMS, vol. 53(7), pages 1102-1112, July.
  2. Song, Lina & Saghafian, Soroush, 2019. "Do Hospital Closures Improve the Efficiency and Quality of Other Hospitals?," Working Paper Series rwp19-006, Harvard University, John F. Kennedy School of Government.
  3. Nur Sunar & Yichen Tu & Serhan Ziya, 2021. "Pooled vs. Dedicated Queues when Customers Are Delay-Sensitive," Management Science, INFORMS, vol. 67(6), pages 3785-3802, June.
  4. Noah Gans & Yong-Pin Zhou, 2007. "Call-Routing Schemes for Call-Center Outsourcing," Manufacturing & Service Operations Management, INFORMS, vol. 9(1), pages 33-50, May.
  5. Jose A. Guajardo & Morris A. Cohen, 2018. "Service Differentiation and Operating Segments: A Framework and an Application to After-Sales Services," Manufacturing & Service Operations Management, INFORMS, vol. 20(3), pages 440-454, July.
  6. Sigrún Andradóttir & Hayriye Ayhan & Douglas G. Down, 2001. "Server Assignment Policies for Maximizing the Steady-State Throughput of Finite Queueing Systems," Management Science, INFORMS, vol. 47(10), pages 1421-1439, October.
  7. René Bekker & Ger Koole & Dennis Roubos, 2017. "Flexible bed allocations for hospital wards," Health Care Management Science, Springer, vol. 20(4), pages 453-466, December.
  8. Jin Kyung Kwak, 2023. "Analysis of the Waiting Time in Clinic Registration of Patients with Appointments and Random Walk-Ins," IJERPH, MDPI, vol. 20(3), pages 1-9, February.
  9. Malaki, Saha & Izady, Navid & de Menezes, Lilian M., 2023. "A framework for optimal recruitment of temporary and permanent healthcare workers in highly uncertain environments," European Journal of Operational Research, Elsevier, vol. 308(2), pages 768-781.
  10. Wallace J. Hopp & Eylem Tekin & Mark P. Van Oyen, 2004. "Benefits of Skill Chaining in Serial Production Lines with Cross-Trained Workers," Management Science, INFORMS, vol. 50(1), pages 83-98, January.
  11. Hummy Song & Anita L. Tucker & Karen L. Murrell, 2015. "The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay," Management Science, INFORMS, vol. 61(12), pages 3032-3053, December.
  12. Jingqi Wang & Yong-Pin Zhou, 2018. "Impact of Queue Configuration on Service Time: Evidence from a Supermarket," Management Science, INFORMS, vol. 64(7), pages 3055-3075, July.
  13. John N. Tsitsiklis & Kuang Xu, 2017. "Flexible Queueing Architectures," Operations Research, INFORMS, vol. 65(5), pages 1398-1413, October.
  14. Shixin Wang & Xuan Wang & Jiawei Zhang, 2021. "A Review of Flexible Processes and Operations," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1804-1824, June.
  15. Maddah, Bacel & Nasr, Walid W. & Charanek, Ali, 2017. "A multi-station system for reducing congestion in high-variability queues," European Journal of Operational Research, Elsevier, vol. 262(2), pages 602-619.
  16. Bruneel, Herwig & Mélange, Willem & Steyaert, Bart & Claeys, Dieter & Walraevens, Joris, 2012. "A two-class discrete-time queueing model with two dedicated servers and global FCFS service discipline," European Journal of Operational Research, Elsevier, vol. 223(1), pages 123-132.
  17. Ward Whitt, 1999. "Partitioning Customers into Service Groups," Management Science, INFORMS, vol. 45(11), pages 1579-1592, November.
  18. Yanting Chen & Jingui Xie & Taozeng Zhu, 2023. "Overflow in systems with two servers: the negative consequences," Flexible Services and Manufacturing Journal, Springer, vol. 35(3), pages 838-863, September.
  19. Seyed M. Iravani & Mark P. Van Oyen & Katharine T. Sims, 2005. "Structural Flexibility: A New Perspective on the Design of Manufacturing and Service Operations," Management Science, INFORMS, vol. 51(2), pages 151-166, February.
  20. van Oorschot, K.E. & Wang, Yan & Akkermans, Henk, 2018. "Throbbing between two lives : Resource pooling in service supply chains," Other publications TiSEM ca35c4c6-4bec-4d57-aa61-3, Tilburg University, School of Economics and Management.
  21. Tianxiang Wang & Peiwen Yu & Jianqiang Hu, 2022. "Admission Control Game with Capacity Borrowing," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 547-560, February.
  22. Suri Gurumurthi & Saif Benjaafar, 2004. "Modeling and analysis of flexible queueing systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 51(5), pages 755-782, August.
  23. Saied Samiedaluie & Vedat Verter, 2019. "The impact of specialization of hospitals on patient access to care; a queuing analysis with an application to a neurological hospital," Health Care Management Science, Springer, vol. 22(4), pages 709-726, December.
  24. Sennott, Linn I. & Van Oyen, Mark P. & Iravani, Seyed M.R., 2006. "Optimal dynamic assignment of a flexible worker on an open production line with specialists," European Journal of Operational Research, Elsevier, vol. 170(2), pages 541-566, April.
  25. Andradóttir, Sigrún & Ayhan, Hayriye & Down, Douglas G., 2017. "Resource pooling in the presence of failures: Efficiency versus risk," European Journal of Operational Research, Elsevier, vol. 256(1), pages 230-241.
  26. Oualid Jouini & Yves Dallery & Rabie Nait-Abdallah, 2008. "Analysis of the Impact of Team-Based Organizations in Call Center Management," Management Science, INFORMS, vol. 54(2), pages 400-414, February.
  27. Legros, Benjamin & Jouini, Oualid & Dallery, Yves, 2015. "A flexible architecture for call centers with skill-based routing," International Journal of Production Economics, Elsevier, vol. 159(C), pages 192-207.
  28. Tanja Mlinar & Philippe Chevalier, 2016. "Pooling heterogeneous products for manufacturing environments," 4OR, Springer, vol. 14(2), pages 173-200, June.
  29. Nilay Tanık Argon & Sigrún Andradóttir, 2017. "Pooling in tandem queueing networks with non-collaborative servers," Queueing Systems: Theory and Applications, Springer, vol. 87(3), pages 345-377, December.
  30. Rodney B. Wallace & Ward Whitt, 2005. "A Staffing Algorithm for Call Centers with Skill-Based Routing," Manufacturing & Service Operations Management, INFORMS, vol. 7(4), pages 276-294, August.
  31. Muhammad El-Taha & Bacel Maddah, 2006. "Allocation of Service Time in a Multiserver System," Management Science, INFORMS, vol. 52(4), pages 623-637, April.
  32. MLINAR, Tanja B. & CHEVALIER, Philippe, 2013. "Pooling in manufacturing: do opposites attract?," LIDAM Discussion Papers CORE 2013040, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  33. A. J. Thomas Schneider & P. Luuk Besselink & Maartje E. Zonderland & Richard J. Boucherie & Wilbert B. van den Hout & Job Kievit & Paul Bilars & A. Jaap Fogteloo & Ton J. Rabelink, 2018. "Allocating Emergency Beds Improves the Emergency Admission Flow," Interfaces, INFORMS, vol. 48(4), pages 384-394, August.
  34. Melissa A. Valentine & Amy C. Edmondson, 2015. "Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups," Organization Science, INFORMS, vol. 26(2), pages 405-422, April.
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