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Throbbing between two lives : Resource pooling in service supply chains

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  • van Oorschot, K.E.

    (Tilburg University, School of Economics and Management)

  • Wang, Yan

    (Tilburg University, School of Economics and Management)

  • Akkermans, Henk

    (Tilburg University, School of Economics and Management)

Abstract

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Suggested Citation

  • van Oorschot, K.E. & Wang, Yan & Akkermans, Henk, 2018. "Throbbing between two lives : Resource pooling in service supply chains," Other publications TiSEM ca35c4c6-4bec-4d57-aa61-3, Tilburg University, School of Economics and Management.
    • Handle: RePEc:tiu:tiutis:ca35c4c6-4bec-4d57-aa61-37022d9f8cb7
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    References listed on IDEAS

    as
    1. Avishai Mandelbaum & Martin I. Reiman, 1998. "On Pooling in Queueing Networks," Management Science, INFORMS, vol. 44(7), pages 971-981, July.
    2. Wang, Yan, 2016. "The bridge of dreams: : Towards a method for operational performance alignment in IT-enabled service supply chains," Other publications TiSEM c43a6f40-da0e-4375-9967-6, Tilburg University, School of Economics and Management.
    3. Frank Karsten & Marco Slikker & Geert-Jan van Houtum, 2015. "Resource Pooling and Cost Allocation Among Independent Service Providers," Operations Research, INFORMS, vol. 63(2), pages 476-488, April.
    4. Sebastian Raisch & Julian Birkinshaw & Gilbert Probst & Michael L. Tushman, 2009. "Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance," Organization Science, INFORMS, vol. 20(4), pages 685-695, August.
    5. Rogelio Oliva & John D. Sterman, 2001. "Cutting Corners and Working Overtime: Quality Erosion in the Service Industry," Management Science, INFORMS, vol. 47(7), pages 894-914, July.
    6. Jan Brocke & Christian Sonnenberg & Alexander Simons, 2009. "Value-oriented Information Systems Design: The Concept of Potentials Modeling and its Application to Service-oriented Architectures," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 223-233, June.
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