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Unanticipated Side Effects of Successful Quality Programs: Exploring a Paradox of Organizational Improvement

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Cited by:

  1. Reiner, Gerald & Gold, Stefan & Hahn, Rüdiger, 2015. "Wealth and health at the Base of the Pyramid: Modelling trade-offs and complementarities for fast moving dairy product case," International Journal of Production Economics, Elsevier, vol. 170(PB), pages 413-421.
  2. Mohammad S. Jalali & Hazhir Rahmandad & Sally Lawrence Bullock & Alice Ammerman, 2017. "Dynamics of Implementation and Maintenance of Organizational Health Interventions," IJERPH, MDPI, vol. 14(8), pages 1-24, August.
  3. Jalali, Mohammad S. & Rahmandad, Hazhir & Bullock, Sally Lawrence & Lee-Kwan, Seung Hee & Gittelsohn, Joel & Ammerman, Alice, 2019. "Dynamics of intervention adoption, implementation, and maintenance inside organizations: The case of an obesity prevention initiative," Social Science & Medicine, Elsevier, vol. 224(C), pages 67-76.
  4. Ignacio J. Martinez-Moyano & David P. McCaffrey & Rogelio Oliva, 2014. "Drift and Adjustment in Organizational Rule Compliance: Explaining the “Regulatory Pendulum” in Financial Markets," Organization Science, INFORMS, vol. 25(2), pages 321-338, April.
  5. Mellat-Parast, Mahour, 2015. "A longitudinal assessment of the linkages among the Baldrige criteria using independent reviewers’ scores," International Journal of Production Economics, Elsevier, vol. 164(C), pages 24-34.
  6. Oskar P. Roemeling & Martin J. Land & Kees Ahaus & Jannes Slomp & Wouter van den Bijllaardt, 2017. "Impact of lean interventions on time buffer reduction in a hospital setting," International Journal of Production Research, Taylor & Francis Journals, vol. 55(16), pages 4802-4815, August.
  7. Hazhir Rahmandad & Nelson Repenning, 2016. "Capability erosion dynamics," Strategic Management Journal, Wiley Blackwell, vol. 37(4), pages 649-672, April.
  8. Maier, Frank H., 1918-, 1998. "Consequences of technological strategies for competitiveness : lessons from statistical analysis and dynamic modeling," Working papers WP 4033-98., Massachusetts Institute of Technology (MIT), Sloan School of Management.
  9. Ittner, Christopher D. & Larcker, David F., 2001. "Assessing empirical research in managerial accounting: a value-based management perspective," Journal of Accounting and Economics, Elsevier, vol. 32(1-3), pages 349-410, December.
  10. Christina Fang & Daniel Levinthal, 2009. "Near-Term Liability of Exploitation: Exploration and Exploitation in Multistage Problems," Organization Science, INFORMS, vol. 20(3), pages 538-551, June.
  11. Miles M. Yang & Showing Young & Shyh-Jane Li & Yu-Ying Huang, 2017. "Using System Dynamics to Investigate How Belief Systems Influence the Process of Organizational Change," Systems Research and Behavioral Science, Wiley Blackwell, vol. 34(1), pages 94-108, January.
  12. Mohammed Fadhil Dulaimi & Florence Ling & Arun Bajracharya, 2003. "Organizational motivation and inter-organizational interaction in construction innovation in Singapore," Construction Management and Economics, Taylor & Francis Journals, vol. 21(3), pages 307-318.
  13. Sheen S. Levine & Michael J. Prietula, 2012. "How Knowledge Transfer Impacts Performance: A Multilevel Model of Benefits and Liabilities," Organization Science, INFORMS, vol. 23(6), pages 1748-1766, December.
  14. Heiko Breitsohl, 2008. "Exploring Organizational Crises from a Legitimation Perspective - Results from a Computer Simulation and Illustrative Cases," Schumpeter Discussion Papers sdp08005, Universitätsbibliothek Wuppertal, University Library.
  15. Scott F. Rockart & Nilanjana Dutt, 2015. "The rate and potential of capability development trajectories," Strategic Management Journal, Wiley Blackwell, vol. 36(1), pages 53-75, January.
  16. Desheng Dash Wu & David L. Olson, 2014. "A System Dynamics Modelling of Contagion Effects in Accounts Risk Management," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(4), pages 502-511, July.
  17. Taudes, Alfred & Trcka, Michael & Lukanowicz, Martin, 2002. "Organizational learning in production networks," Journal of Economic Behavior & Organization, Elsevier, vol. 47(2), pages 141-163, February.
  18. Grossmann, Martin U., 1998. "Growth policies for biopharmaceutical companies : a dynamic problem definition," Working papers WP 4020-98., Massachusetts Institute of Technology (MIT), Sloan School of Management.
  19. Suvrat S. Dhanorkar & Enno Siemsen & Kevin W. Linderman, 2018. "Promoting Change from the Outside: Directing Managerial Attention in the Implementation of Environmental Improvements," Management Science, INFORMS, vol. 64(6), pages 2535-2556, June.
  20. Fang, F., 2019. "When performance shortfall arises, contract or trust? A multi-method study of the impact of contractual and relational governances on performance in public – private partnerships," Other publications TiSEM 473840ee-6945-4a93-9326-5, Tilburg University, School of Economics and Management.
  21. Michael S. Dahl, 2011. "Organizational Change and Employee Stress," Management Science, INFORMS, vol. 57(2), pages 240-256, February.
  22. Cäker, Mikael & Siverbo, Sven, 2018. "Effects of performance measurement system inconsistency on managers’ role clarity and well-being," Scandinavian Journal of Management, Elsevier, vol. 34(3), pages 256-266.
  23. Reiner, Gerald, 2005. "Customer-oriented improvement and evaluation of supply chain processes supported by simulation models," International Journal of Production Economics, Elsevier, vol. 96(3), pages 381-395, June.
  24. Emmanuel I. Ofoezie & Adebayo O. Eludoyin & Ebere B. Udeh & Margaret Y. Onanuga & Olalekan O. Salami & Abdulquddus A. Adebayo, 2022. "Climate, Urbanization and Environmental Pollution in West Africa," Sustainability, MDPI, vol. 14(23), pages 1-39, November.
  25. Corredor, Pilar & Goñi, Salomé, 2011. "TQM and performance: Is the relationship so obvious?," Journal of Business Research, Elsevier, vol. 64(8), pages 830-838, August.
  26. Jahangirian, Mohsen & Eldabi, Tillal & Naseer, Aisha & Stergioulas, Lampros K. & Young, Terry, 2010. "Simulation in manufacturing and business: A review," European Journal of Operational Research, Elsevier, vol. 203(1), pages 1-13, May.
  27. Edward G. Anderson & David R. Keith & Jose Lopez, 2023. "Opportunities for system dynamics research in operations management for public policy," Production and Operations Management, Production and Operations Management Society, vol. 32(6), pages 1895-1920, June.
  28. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
  29. Evanschitzky, Heiner & Wangenheim, Florian v. & Wünderlich, Nancy V., 2012. "Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops," Journal of Retailing, Elsevier, vol. 88(3), pages 356-366.
  30. Repenning, Nelson P. (Nelson Peter), 1998. "The transition problem in product development," Working papers WP 4036-98., Massachusetts Institute of Technology (MIT), Sloan School of Management.
  31. Barton, J. A. & Love, D. M. & Taylor, G. D., 2001. "Evaluating design implementation strategies using enterprise simulation," International Journal of Production Economics, Elsevier, vol. 72(3), pages 285-299, August.
  32. Nelson P. Repenning, 2002. "A Simulation-Based Approach to Understanding the Dynamics of Innovation Implementation," Organization Science, INFORMS, vol. 13(2), pages 109-127, April.
  33. Esmaeil Esmaeili & Hasan Karimian & Mohammad Najjartabar Bisheh, 2019. "Analyzing the productivity of maintenance systems using system dynamics modeling method," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 10(2), pages 201-211, April.
  34. Federico Cosenz & Guido Noto, 2016. "Applying System Dynamics Modelling to Strategic Management: A Literature Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 33(6), pages 703-741, November.
  35. Santiago Quintero Ramírez & Walter Lugo Ruiz Castañeda & Jorge Robledo Velásquez, 2017. "Representation of unlearning in the innovation systems: A proposal from agent-based modeling," Estudios Gerenciales, Universidad Icesi, vol. 33(145), pages 366-376, November.
  36. Felicjan Rydzak & Paul A. Monus, 2018. "Shaping organizational network structure to enable sustainable transformation," System Dynamics Review, System Dynamics Society, vol. 34(1-2), pages 255-283, January.
  37. Donald E. Harter & Sandra A. Slaughter, 2003. "Quality Improvement and Infrastructure Activity Costs in Software Development: A Longitudinal Analysis," Management Science, INFORMS, vol. 49(6), pages 784-800, June.
  38. Marshall Fisher, 2007. "Strengthening the Empirical Base of Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 368-382, December.
  39. Torsten Bornemann & Cornelia Hattula & Stefan Hattula, 2020. "Successive product generations: financial implications of industry release rhythm alignment," Journal of the Academy of Marketing Science, Springer, vol. 48(6), pages 1174-1191, November.
  40. Ina Marie Raible & Christina Holweg & Gerald Reiner & Christoph Teller, 2024. "Returnable packaging systems and store operations: Processes, costs, and benefits," Journal of Industrial Ecology, Yale University, vol. 28(3), pages 439-454, June.
  41. Pagani, Margherita & Fine, Charles H., 2008. "Value network dynamics in 3G-4G wireless communications: A systems thinking approach to strategic value assessment," Journal of Business Research, Elsevier, vol. 61(11), pages 1102-1112, November.
  42. Luft, Joan & Shields, Michael D., 2003. "Mapping management accounting: graphics and guidelines for theory-consistent empirical research," Accounting, Organizations and Society, Elsevier, vol. 28(2-3), pages 169-249.
  43. Miles M Yang & Feifei Yang & Tingru Cui & Ying-Chu Cheng, 2019. "Analysing the dynamics of mental models using causal loop diagrams," Australian Journal of Management, Australian School of Business, vol. 44(3), pages 495-512, August.
  44. Parast, Mahour Mellat & Safari, Arsalan, 2022. "Enhancing the quality and competitiveness of small businesses: A pooled cross-sectional analysis," International Journal of Production Economics, Elsevier, vol. 246(C).
  45. Nelson P. Repenning, 2000. "Drive out Fear (Unless You Can Drive It in): The Role of Agency and Job Security in Process Improvement," Management Science, INFORMS, vol. 46(11), pages 1385-1396, November.
  46. Rogelio Oliva & John D. Sterman, 2001. "Cutting Corners and Working Overtime: Quality Erosion in the Service Industry," Management Science, INFORMS, vol. 47(7), pages 894-914, July.
  47. He, Yan-Qun & Chan, Lai-Kow & Wu, Ming-Lu, 2007. "Balancing productivity and consumer satisfaction for profitability: Statistical and fuzzy regression analysis," European Journal of Operational Research, Elsevier, vol. 176(1), pages 252-263, January.
  48. Onesun Steve Yoo & Charles J. Corbett & Guillaume Roels, 2016. "Optimal Time Allocation for Process Improvement for Growth-Focused Entrepreneurs," Manufacturing & Service Operations Management, INFORMS, vol. 18(3), pages 361-375, July.
  49. Knud Sinding, 2001. "Environmental Management Systems as soruces of competitive advantage," Working Papers 25/01, University of Southern Denmark, Department of Sociology, Environmental and Business Economics.
  50. Kim, Bowon, 2000. "Coordinating an innovation in supply chain management," European Journal of Operational Research, Elsevier, vol. 123(3), pages 568-584, June.
  51. Vincent de Gooyert, 2019. "Developing dynamic organizational theories; three system dynamics based research strategies," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(2), pages 653-666, March.
  52. John Sterman, 2018. "System dynamics at sixty: the path forward," System Dynamics Review, System Dynamics Society, vol. 34(1-2), pages 5-47, January.
  53. Edward G. Anderson & Kyle Lewis, 2014. "A Dynamic Model of Individual and Collective Learning Amid Disruption," Organization Science, INFORMS, vol. 25(2), pages 356-376, April.
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