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Customer-oriented improvement and evaluation of supply chain processes supported by simulation models

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  • Reiner, Gerald

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  • Reiner, Gerald, 2005. "Customer-oriented improvement and evaluation of supply chain processes supported by simulation models," International Journal of Production Economics, Elsevier, vol. 96(3), pages 381-395, June.
  • Handle: RePEc:eee:proeco:v:96:y:2005:i:3:p:381-395
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    References listed on IDEAS

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    1. Agrell, P.J.Per J. & Lindroth, Robert & Norrman, Andreas, 2004. "Risk, information and incentives in telecom supply chains," International Journal of Production Economics, Elsevier, vol. 90(1), pages 1-16, July.
    2. Eugene W. Anderson & Mary W. Sullivan, 1993. "The Antecedents and Consequences of Customer Satisfaction for Firms," Marketing Science, INFORMS, vol. 12(2), pages 125-143.
    3. Gunasekaran, A. & Patel, C. & McGaughey, Ronald E., 2004. "A framework for supply chain performance measurement," International Journal of Production Economics, Elsevier, vol. 87(3), pages 333-347, February.
    4. Al-Mudimigh, Abdullah S. & Zairi, Mohamed & Ahmed, Abdel Moneim M., 2004. "Extending the concept of supply chain:: The effective management of value chains," International Journal of Production Economics, Elsevier, vol. 87(3), pages 309-320, February.
    5. John D. Sterman & Nelson P. Repenning & Fred Kofman, 1997. "Unanticipated Side Effects of Successful Quality Programs: Exploring a Paradox of Organizational Improvement," Management Science, INFORMS, vol. 43(4), pages 503-521, April.
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    Cited by:

    1. Yoon, Seong No & Lee, DonHee & Schniederjans, Marc, 2016. "Effects of innovation leadership and supply chain innovation on supply chain efficiency: Focusing on hospital size," Technological Forecasting and Social Change, Elsevier, vol. 113(PB), pages 412-421.
    2. Jain, Sanjay & Lindskog, Erik & Andersson, Jon & Johansson, Björn, 2013. "A hierarchical approach for evaluating energy trade-offs in supply chains," International Journal of Production Economics, Elsevier, vol. 146(2), pages 411-422.
    3. Giannikas, Vaggelis & McFarlane, Duncan, 2021. "Examining the value of flexible logistics offerings," European Journal of Operational Research, Elsevier, vol. 290(3), pages 968-981.
    4. David Wittstruck & Frank Teuteberg, 2012. "Understanding the Success Factors of Sustainable Supply Chain Management: Empirical Evidence from the Electrics and Electronics Industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 19(3), pages 141-158, May.
    5. Palma-Mendoza, Jaime A. & Neailey, Kevin, 2015. "A business process re-design methodology to support supply chain integration: Application in an Airline MRO supply chain," International Journal of Information Management, Elsevier, vol. 35(5), pages 620-631.
    6. Li, Jian & Edwin Cheng, T.C. & Wang, Shouyang, 2007. "Analysis of postponement strategy for perishable items by EOQ-based models," International Journal of Production Economics, Elsevier, vol. 107(1), pages 31-38, May.
    7. Pournader, Mehrdokht & Ghaderi, Hadi & Hassanzadegan, Amir & Fahimnia, Behnam, 2021. "Artificial intelligence applications in supply chain management," International Journal of Production Economics, Elsevier, vol. 241(C).
    8. DonHee Lee, 2018. "The Effect of Safety Management and Sustainable Activities on Sustainable Performance: Focusing on Suppliers," Sustainability, MDPI, vol. 10(12), pages 1-16, December.
    9. Chen, Chee-Cheng, 2008. "An objective-oriented and product-line-based manufacturing performance measurement," International Journal of Production Economics, Elsevier, vol. 112(1), pages 380-390, March.
    10. Alim Al Ayub Ahmed & Arumugam Mahalakshmi & K. ArulRajan & Joel Alanya-Beltran & Mohd Naved, 2023. "Integrated artificial intelligence effect on crisis management and lean production: structural equation modelling frame work," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(1), pages 220-227, February.
    11. Safaei, Mehdi, 2014. "An integrated multi-objective model for allocating the limited sources in a multiple multi-stage lean supply chain," Economic Modelling, Elsevier, vol. 37(C), pages 224-237.
    12. Morgan, Jennifer Sian & Howick, Susan & Belton, Valerie, 2017. "A toolkit of designs for mixing Discrete Event Simulation and System Dynamics," European Journal of Operational Research, Elsevier, vol. 257(3), pages 907-918.
    13. Jahangirian, Mohsen & Eldabi, Tillal & Naseer, Aisha & Stergioulas, Lampros K. & Young, Terry, 2010. "Simulation in manufacturing and business: A review," European Journal of Operational Research, Elsevier, vol. 203(1), pages 1-13, May.

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