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Do Incentive Hierarchies Induce User Effort? Evidence from an Online Knowledge Exchange

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  1. Hsing Kenneth Cheng & D. Daniel Sokol & Xinyu Zang, 2024. "The rise of empirical online platform research in the new millennium," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 33(2), pages 416-451, March.
  2. Li, Mingwei & Lu, Man & Akram, Umair & Cheng, Shaoen, 2024. "Understanding how customer social capital accumulation in brand communities: A gamification affordance perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  3. Gutt, Dominik & von Rechenberg, Tobias & Kundisch, Dennis, 2020. "Goal achievement, subsequent user effort and the moderating role of goal difficulty," Journal of Business Research, Elsevier, vol. 106(C), pages 277-287.
  4. Yuan Chen & Hsing Kenneth Cheng & Yang Liu & Jingchuan Pu & Liangfei Qiu & Ning Wang, 2022. "Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3896-3913, October.
  5. Dandan Qiao & Shun-Yang Lee & Andrew B. Whinston & Qiang Wei, 2020. "Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews," Information Systems Research, INFORMS, vol. 31(4), pages 1361-1375, December.
  6. Gen-Yih Liao & Tzu-Ling Huang & Alan R. Dennis & Ching-I Teng, 2024. "The Influence of Media Capabilities on Knowledge Contribution in Online Communities," Information Systems Research, INFORMS, vol. 35(1), pages 165-183, March.
  7. Feng, Yuanyue & Yi, Zihui & Yang, Congcong & Chen, Ruoyi & Feng, Ye, 2022. "How do gamification mechanics drive solvers’ Knowledge contribution? A study of collaborative knowledge crowdsourcing," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
  8. Sharma, Wamika & Lim, Weng Marc & Kumar, Satish & Verma, Aastha & Kumra, Rajeev, 2024. "Game on! A state-of-the-art overview of doing business with gamification," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
  9. Jing Wang & Gen Li & Kai-Lung Hui, 2022. "Monetary Incentives and Knowledge Spillover: Evidence from a Natural Experiment," Management Science, INFORMS, vol. 68(5), pages 3549-3572, May.
  10. Han, Meini & Zhang, Zili & Law, Rob & Liu, Xianwei, 2020. "Forget the failure and fight for the future," Annals of Tourism Research, Elsevier, vol. 82(C).
  11. Minhyung Kang, 2022. "Motivational affordances and survival of new askers on social Q&A sites: The case of Stack Exchange network," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(1), pages 90-103, January.
  12. Jiangjiang Guo & Ting Ji & Wenqian Zhang & Lingfeng Dong, 2023. "Understanding Sustained Knowledge Contribution from a Motivation Crowding Perspective: A Case Study in a Chinese Q&A Community," Sustainability, MDPI, vol. 15(3), pages 1-13, January.
  13. Yang, Wei & Zhou, Qing & Yu, Xianyun & Wang, Dongpeng & Li, Hui, 2019. "How to facilitate knowledge collaboration in OCs: An integrated perspective of technological and institutional measures," Technological Forecasting and Social Change, Elsevier, vol. 138(C), pages 21-28.
  14. Yue Jin & Yong Tan & Jinghua Huang, 2022. "Managing contributor performance in knowledge‐sharing communities: A dynamic perspective," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 3945-3962, November.
  15. Zhihong Ke & De Liu & Daniel J. Brass, 2020. "Do Online Friends Bring Out the Best in Us? The Effect of Friend Contributions on Online Review Provision," Information Systems Research, INFORMS, vol. 31(4), pages 1322-1336, December.
  16. Lei Xu & Tingting Nian & Luís Cabral, 2020. "What Makes Geeks Tick? A Study of Stack Overflow Careers," Management Science, INFORMS, vol. 66(2), pages 587-604, February.
  17. Warut Khern-am-nuai & Hossein Ghasemkhani & Dandan Qiao & Karthik Kannan, 2024. "The Impact of Online Q&As on Product Sales: The Case of Amazon Answer," Information Systems Research, INFORMS, vol. 35(2), pages 747-765, June.
  18. Hu, Xin & He, Liuyi & Liu, Junjun, 2022. "Status reinforcing: Unintended rating bias on online shopping platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  19. Kawaljeet Kaur Kapoor & Kuttimani Tamilmani & Nripendra P. Rana & Pushp Patil & Yogesh K. Dwivedi & Sridhar Nerur, 2018. "Advances in Social Media Research: Past, Present and Future," Information Systems Frontiers, Springer, vol. 20(3), pages 531-558, June.
  20. Zike Cao & Yingpeng Zhu & Gen Li & Liangfei Qiu, 2024. "Consequences of Information Feed Integration on User Engagement and Contribution: A Natural Experiment in an Online Knowledge-Sharing Community," Information Systems Research, INFORMS, vol. 35(3), pages 1114-1136, September.
  21. Tamaddoni, Ali & Seenivasan, Satheesh & Pallant, Jason I. & Skiera, Bernd, 2023. "Investigating the effect of status changes in review platforms," International Journal of Research in Marketing, Elsevier, vol. 40(1), pages 189-209.
  22. Tianshi Li & Wenli Li & Yuqing Zhao & Jingpei Ma, 2023. "Rationality manipulation during consumer decision-making process: an analysis of Alibaba’s online shopping carnival," Electronic Commerce Research, Springer, vol. 23(1), pages 331-364, March.
  23. Marchenko, Maria & Sonnabend, Hendrik, 2022. "The Never Ending Book: The role of external stimuli and peer feedback in user-generated content production," Department of Economics Working Paper Series 320, WU Vienna University of Economics and Business.
  24. Wu, Banggang & Guo, Gengxuan & Luo, Peng, 2024. "The effect of subscriptions on customer engagement," Journal of Business Research, Elsevier, vol. 178(C).
  25. Chenhui (Julian) Guo & Tae Hun Kim & Anjana Susarla & Vallabh Sambamurthy, 2020. "Understanding Content Contribution Behavior in a Geosegmented Mobile Virtual Community: The Context of Waze," Information Systems Research, INFORMS, vol. 31(4), pages 1398-1420, December.
  26. Erdem Dogukan Yilmaz & Tim Meyer & Milan Miric, 2023. "Preventing Others from Commercializing Your Innovation: Evidence from Creative Commons Licenses," Papers 2309.00536, arXiv.org.
  27. Gordon Burtch & Yili Hong & Ravi Bapna & Vladas Griskevicius, 2018. "Stimulating Online Reviews by Combining Financial Incentives and Social Norms," Management Science, INFORMS, vol. 64(5), pages 2065-2082, May.
  28. Johannes Loh & Tobias Kretschmer, 2023. "Online communities on competing platforms: Evidence from game wikis," Strategic Management Journal, Wiley Blackwell, vol. 44(2), pages 441-476, February.
  29. Qiuju Yin & Haoyue Fan & Yijie Wang & Chenxi Guo & Xingzhi Cui, 2022. "Exploring the Peer Effect of Physicians’ and Patients’ Participation Behavior: Evidence from Online Health Communities," IJERPH, MDPI, vol. 19(5), pages 1-16, February.
  30. Lena Abou El-Komboz & Anna Kerkhof & Johannes Loh, 2023. "Platform Partnership Programs and Content Supply: Evidence from the YouTube “Adpocalypse”," CESifo Working Paper Series 10363, CESifo.
  31. Zhang, Zhiyun & Zhang, Ziqiong & Liu, Sen & Zhang, Zili, 2024. "Are high-status reviewers more likely to seek anonymity? Evidence from an online review platform," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  32. Chen, Xiaomeng & Forman, Christopher & Kummer, Michael E., 2021. "Chat more and contribute better: An empirical study of a knowledge-sharing community," ZEW Discussion Papers 21-061, ZEW - Leibniz Centre for European Economic Research.
  33. Lu, Shijie & Xie, Ying & Chen, Xingyu, 2023. "Immediate and enduring effects of digital badges on online content consumption and generation," International Journal of Research in Marketing, Elsevier, vol. 40(1), pages 146-163.
  34. Zhang, Ziqiong & Wang, Bowen & Law, Rob & Han, Yu, 2024. "Public health emergencies and travelers' review efforts," Annals of Tourism Research, Elsevier, vol. 106(C).
  35. Sara Hanson & Lan Jiang & Darren Dahl, 2019. "Enhancing consumer engagement in an online brand community via user reputation signals: a multi-method analysis," Journal of the Academy of Marketing Science, Springer, vol. 47(2), pages 349-367, March.
  36. Gloria Urrea & Eunae Yoo, 2023. "The role of volunteer experience on performance on online volunteering platforms," Production and Operations Management, Production and Operations Management Society, vol. 32(2), pages 416-433, February.
  37. Ni Huang & Gordon Burtch & Bin Gu & Yili Hong & Chen Liang & Kanliang Wang & Dongpu Fu & Bo Yang, 2019. "Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments," Management Science, INFORMS, vol. 65(1), pages 327-345, January.
  38. Jingchuan Pu & Yang Liu & Yuan Chen & Liangfei Qiu & Hsing Kenneth Cheng, 2022. "What Questions Are You Inclined to Answer? Effects of Hierarchy in Corporate Q&A Communities," Information Systems Research, INFORMS, vol. 33(1), pages 244-264, March.
  39. Gordon Burtch & Qinglai He & Yili Hong & Dokyun Lee, 2022. "How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit," Management Science, INFORMS, vol. 68(5), pages 3488-3506, May.
  40. Qingfeng Zeng & Wei Zhuang & Qian Guo & Weiguo Fan, 2022. "What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2507-2523, December.
  41. Jingchuan Pu & Yuan Chen & Liangfei Qiu & Hsing Kenneth Cheng, 2020. "Does Identity Disclosure Help or Hurt User Content Generation? Social Presence, Inhibition, and Displacement Effects," Information Systems Research, INFORMS, vol. 31(2), pages 297-322, June.
  42. Jialie Chen, 2023. "Learning and skill set formation: A structural examination of version upgrades, user visibility, and AI strategies," Production and Operations Management, Production and Operations Management Society, vol. 32(12), pages 3856-3872, December.
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