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Links among satisfaction, commitment, and turnover intentions: The moderating effect of experience, gender, and performance

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  1. Rutherford, Brian & Boles, James & Hamwi, G. Alexander & Madupalli, Ramana & Rutherford, Leann, 2009. "The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors," Journal of Business Research, Elsevier, vol. 62(11), pages 1146-1151, November.
  2. Rutherford, Brian, 2012. "Building buyer commitment to the salesperson," Journal of Business Research, Elsevier, vol. 65(7), pages 960-967.
  3. Moncrief, William C. & Babakus, Emin & Cravens, David W. & Johnston, Mark W., 2000. "Examining Gender Differences in Field Sales Organizations," Journal of Business Research, Elsevier, vol. 49(3), pages 245-257, September.
  4. Rutherford, Brian N. & Marshall, Greg W. & Park, JungKun, 2014. "The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction," Journal of Business Research, Elsevier, vol. 67(9), pages 1850-1856.
  5. Locander, David A. & Darrat, Mahmoud A. & Babin, Barry J., 2023. "Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes," Journal of Business Research, Elsevier, vol. 154(C).
  6. Sukyung Seo & Kittichai Watchravesringkan & Uma Swamy & Chunmin Lang, 2023. "Investigating Expectancy Values in Online Apparel Rental during and after the COVID-19 Pandemic: Moderating Effects of Fashion Leadership," Sustainability, MDPI, vol. 15(17), pages 1-17, August.
  7. Ambrose, Scott C. & Waguespack, Blaise P. & Rutherford, Brian N., 2021. "The negative effects of travel friction among road warrior salespeople," Journal of Air Transport Management, Elsevier, vol. 95(C).
  8. Jinsoo Hwang & Hyunjoon Kim, 2020. "The Effects of Expected Benefits on Image, Desire, and Behavioral Intentions in the Field of Drone Food Delivery Services after the Outbreak of COVID-19," Sustainability, MDPI, vol. 13(1), pages 1-13, December.
  9. Imran Khan & Zillur Rahman, 2017. "Brand Experience and Emotional Attachment in Services: The Moderating Role of Gender," Service Science, INFORMS, vol. 9(1), pages 50-61, March.
  10. Patterson, Paul & Yu, Ting & Kimpakorn, Narumon, 2014. "Killing two birds with one stone: Cross-selling during service delivery," Journal of Business Research, Elsevier, vol. 67(9), pages 1944-1952.
  11. Drew, Jacqueline & Carless, Sally A. & Thompson, Briony M., 2008. "Predicting turnover of police officers using the sixteen personality factor questionnaire," Journal of Criminal Justice, Elsevier, vol. 36(4), pages 326-331, August.
  12. Lindblom, Arto & Lindblom, Taru & Wechtler, Heidi, 2020. "Dispositional optimism, entrepreneurial success and exit intentions: The mediating effects of life satisfaction," Journal of Business Research, Elsevier, vol. 120(C), pages 230-240.
  13. Cho, Yoon-Na & Rutherford, Brian N. & Park, JungKun, 2013. "The impact of emotional labor in a retail environment," Journal of Business Research, Elsevier, vol. 66(5), pages 670-677.
  14. Rizwan Muhammad & Zeeshan Chaudhary & Mahmood Saba, 2017. "The Impact of Perceived Ethical Leadership and Organizational Culture on Job Satisfaction with the Mediating Role of Organizational Commitment in Private Educational Sector of Islamabad, Pakistan," Journal of Intercultural Management, Sciendo, vol. 9(1), pages 75-100, January.
  15. Briggs, Elten & Jaramillo, Fernando & Weeks, William A., 2012. "Perceived barriers to career advancement and organizational commitment in sales," Journal of Business Research, Elsevier, vol. 65(7), pages 937-943.
  16. Babin, Barry J. & Griffin, Mitch & Borges, Adilson & Boles, James S., 2013. "Negative emotions, value and relationships: Differences between women and men," Journal of Retailing and Consumer Services, Elsevier, vol. 20(5), pages 471-478.
  17. Jaramillo, Fernando & Mulki, Jay Prakash & Marshall, Greg W., 2005. "A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research," Journal of Business Research, Elsevier, vol. 58(6), pages 705-714, June.
  18. Cho, Yoon-Na & Rutherford, Brian N. & Park, JungKun, 2013. "Emotional labor's impact in a retail environment," Journal of Business Research, Elsevier, vol. 66(11), pages 2338-2345.
  19. Katsikea, Evangelia & Theodosiou, Marios & Morgan, Robert E., 2015. "Why people quit: Explaining employee turnover intentions among export sales managers," International Business Review, Elsevier, vol. 24(3), pages 367-379.
  20. Chong, Melody P.M. & Muethel, Miriam & Richards, Malika & Fu, Ping Ping & Peng, Tai-Kuang & Shang, Yu Fan & Caldas, Miguel P., 2013. "Influence behaviors and employees’ reactions: An empirical test among six societies based on a transactional–relational contract model," Journal of World Business, Elsevier, vol. 48(3), pages 373-384.
  21. David Drewery & Colleen Nevison & T. Judene Pretti & Lauren Cormier & Sage Barclay & Antoine Pennaforte, 2016. "Examining the influence of selected factors on perceived co-op work term quality from a student perspective," Post-Print hal-02103137, HAL.
  22. Victor Ming Tak Ng & Emily Guohua Huang & Michael N. Young, 2019. "Should I stay or should I go? understanding employees’ decisions to leave after mergers in Hong Kong’s banking industry," Asia Pacific Journal of Management, Springer, vol. 36(4), pages 1023-1051, December.
  23. Yongjin Jung & Haeok Liz Kim & Sunghyup Sean Hyun, 2022. "The Impact of Airline’s Smart Work System on Job Performance of Cabin Crew," IJERPH, MDPI, vol. 19(19), pages 1-17, September.
  24. Macintosh, Gerrard & Krush, Michael, 2014. "Examining the link between salesperson networking behaviors, job satisfaction, and organizational commitment: Does gender matter?," Journal of Business Research, Elsevier, vol. 67(12), pages 2628-2635.
  25. Ligas, Mark & Chaudhuri, Arjun, 2012. "The moderating roles of shopper experience and store type on the relationship between perceived merchandise value and willingness to pay a higher price," Journal of Retailing and Consumer Services, Elsevier, vol. 19(2), pages 249-258.
  26. Nur Wening & Achmad Choerudin, 2015. "The Influence Of Religiosity Towards Organizational Commitment, Job Satisfaction And Personal Performance," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 11(2), pages 181-191, June.
  27. Lee, Hae Young & Lee, Yong-Ki & Kwon, Dowan, 2005. "The intention to use computerized reservation systems: the moderating effects of organizational support and supplier incentive," Journal of Business Research, Elsevier, vol. 58(11), pages 1552-1561, November.
  28. Natthaya Wongsuwan & Kanakarn Phanniphong & Khahan Na-Nan, 2023. "How Job Stress Influences Organisational Commitment: Do Positive Thinking and Job Satisfaction Matter?," Sustainability, MDPI, vol. 15(4), pages 1-21, February.
  29. McCole, Patrick & Ramsey, Elaine & Williams, John, 2010. "Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns," Journal of Business Research, Elsevier, vol. 63(9-10), pages 1018-1024, September.
  30. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
  31. Joseph Kwadwo Tuffour & Abubakari Mohammed Gali & Mercy Kyerewaa Tuffour, 2022. "Managerial Leadership Style and Employee Commitment: Evidence from the Financial Sector," Global Business Review, International Management Institute, vol. 23(3), pages 543-560, June.
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