Product warranty logistics: Issues and challenges

Citations

Cited by:

1. Wu, Shaomin, 2013. "A review on coarse warranty data and analysis," Reliability Engineering and System Safety, Elsevier, vol. 114(C), pages 1-11.
2. Dombi, József & Jónás, Tamás & Tóth, Zsuzsanna Eszter, 2018. "Modeling and long-term forecasting demand in spare parts logistics businesses," International Journal of Production Economics, Elsevier, vol. 201(C), pages 1-17.
3. Chen, Xu & Li, Ling & Zhou, Ming, 2012. "Manufacturer's pricing strategy for supply chain with warranty period-dependent demand," Omega, Elsevier, vol. 40(6), pages 807-816.
4. Chen, Jiguang & Hu, Qiying, 2015. "Optimal payment scheme when the supplier’s quality level and cost are unknown," European Journal of Operational Research, Elsevier, vol. 245(3), pages 731-742.
5. Pokharel, Shaligram & Mutha, Akshay, 2009. "Perspectives in reverse logistics: A review," Resources, Conservation & Recycling, Elsevier, vol. 53(4), pages 175-182.
6. Lo, Hui-Chiung & Yu, Rouh-Yun, 2013. "A study of quality management strategy for reused products," Reliability Engineering and System Safety, Elsevier, vol. 119(C), pages 172-177.
7. Omer Abdalla SIDDIG & Abdel Hafiez Ali HASABALLAH & Ahmad AL-TIT & Bader ALMOHAIMMEED, 2019. "Confirmatory Factor Analysis For Testing The Validity And Reliability Of An Internal Capability And Logistics Outsourcing Measurement Scale," Transport Problems, Silesian University of Technology, Faculty of Transport, vol. 14(1), pages 141-154, April.
8. Basten, R.J.I. & van der Heijden, M.C. & Schutten, J.M.J., 2011. "A minimum cost flow model for level of repair analysis," International Journal of Production Economics, Elsevier, vol. 133(1), pages 233-242, September.
9. Shafiee, Mahmood & Chukova, Stefanka, 2013. "Maintenance models in warranty: A literature review," European Journal of Operational Research, Elsevier, vol. 229(3), pages 561-572.
10. Wu, Shaomin, 2011. "Warranty claim analysis considering human factors," Reliability Engineering and System Safety, Elsevier, vol. 96(1), pages 131-138.
11. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.
12. Tom Lahti & Joakim Wincent & Vinit Parida, 2018. "A Definition and Theoretical Review of the Circular Economy, Value Creation, and Sustainable Business Models: Where Are We Now and Where Should Research Move in the Future?," Sustainability, MDPI, vol. 10(8), pages 1-19, August.
13. Wu, Chin-Chun & Chou, Chao-Yu & Huang, Chikong, 2009. "Optimal price, warranty length and production rate for free replacement policy in the static demand market," Omega, Elsevier, vol. 37(1), pages 29-39, February.
14. F. Tevhide Altekin & Ezgi Aylı & Güvenç Şahin, 2017. "After-sales services network design of a household appliances manufacturer," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 1056-1067, September.
15. R. Basten & J. Schutten & M. Heijden, 2009. "An efficient model formulation for level of repair analysis," Annals of Operations Research, Springer, vol. 172(1), pages 119-142, November.
16. Ma, N., 2014. "Optimal scope of supply chain network & operations design," Other publications TiSEM e6187708-b664-44bf-aef8-f, Tilburg University, School of Economics and Management.
17. Jackson, Canek & Pascual, Rodrigo, 2008. "Optimal maintenance service contract negotiation with aging equipment," European Journal of Operational Research, Elsevier, vol. 189(2), pages 387-398, September.
18. Wang, Yukun & Liu, Yiliu & Li, Xiaopeng & Chen, Junyan, 2019. "Multi-phase reliability growth test planning for repairable products sold with a two-dimensional warranty," Reliability Engineering and System Safety, Elsevier, vol. 189(C), pages 315-326.
19. Öner, K.B. & Kiesmüller, G.P. & van Houtum, G.J., 2010. "Optimization of component reliability in the design phase of capital goods," European Journal of Operational Research, Elsevier, vol. 205(3), pages 615-624, September.
20. M. H. Alavidoost & Mosahar Tarimoradi & M. H. Fazel Zarandi, 2018. "Bi-objective mixed-integer nonlinear programming for multi-commodity tri-echelon supply chain networks," Journal of Intelligent Manufacturing, Springer, vol. 29(4), pages 809-826, April.
21. Ali Iftikhar Choudhary & Muhammad Asif & Rashid Mehmood Choudhry & Zafarullha Siddique & Asif Mughal, 2011. "Impact Of After Sale Service Characteristics on Customer Satisfaction," Information Management and Business Review, AMH International, vol. 3(6), pages 360-365.
22. Ashayeri, Jalal & Ma, Ning & Sotirov, Renata, 2015. "The redesign of a warranty distribution network with recovery processes," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 77(C), pages 184-197.
23. van der Heijden, Matthieu & Iskandar, Bermawi P., 2013. "Last time buy decisions for products sold under warranty," European Journal of Operational Research, Elsevier, vol. 224(2), pages 302-312.
24. Bacchetti, A. & Plebani, F. & Saccani, N. & Syntetos, A.A., 2013. "Empirically-driven hierarchical classification of stock keeping units," International Journal of Production Economics, Elsevier, vol. 143(2), pages 263-274.
25. Daniel Y. Mo & Chris Y. T. Ma & Danny C. K. Ho & Yue Wang, 2022. "Design of a Reverse Logistics System with Internet of Things for Service Parts Management," Sustainability, MDPI, vol. 14(19), pages 1-15, September.
26. Bacchetti, Andrea & Saccani, Nicola, 2012. "Spare parts classification and demand forecasting for stock control: Investigating the gap between research and practice," Omega, Elsevier, vol. 40(6), pages 722-737.
27. Wu, Shaomin & Li, Huiqing, 2007. "Warranty cost analysis for products with a dormant state," European Journal of Operational Research, Elsevier, vol. 182(3), pages 1285-1293, November.
28. Jin, Tongdan & Tian, Yu, 2012. "Optimizing reliability and service parts logistics for a time-varying installed base," European Journal of Operational Research, Elsevier, vol. 218(1), pages 152-162.