Impact Of After Sale Service Characteristics on Customer Satisfaction
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DOI: 10.22610/imbr.v3i6.952
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References listed on IDEAS
- Murthy, D. N. P. & Solem, O. & Roren, T., 2004. "Product warranty logistics: Issues and challenges," European Journal of Operational Research, Elsevier, vol. 156(1), pages 110-126, July.
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