Did Customers Benefit from the Reorganisation of Customer Management in German Employment Agencies?
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DOI: 10.4419/86788522
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More about this item
Keywords
difference-in-differences; program evaluation; customer service centre; action programmes;All these keywords.
JEL classification:
- J68 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Public Policy
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