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The Relationship between the Level and Modality of HRM Metrics, Quality of HRM Practice and Organizational Performance

Author

Listed:
  • Nina Pološki Vokić

    (Faculty of Economics and Business, University of Zagreb)

Abstract

The paper explores the relationship between the way organizations measure HRM and overall quality of HRM activities, as well as the relationship between HRM metrics used and financial performance of an organization. In the theoretical part of the paper modalities of HRM metrics are grouped into five groups (evaluating HRM using accounting principles, evaluating HRM using management techniques, evaluating individual HRM activities, aggregate evaluation of HRM, and evaluating HRM department). In the empirical part of the paper researched concepts are assessed through questionnaires distributed to Croatian organizations with more than 500 employees. Respondents (HRM managers) provided information about HRM metrics their organizations use, overall quality of HRM practice, and financial performance of their organizations. Based on the acquired data, relationships between modality of HRM metrics, quality of HRM and organizational performance are explored.

Suggested Citation

  • Nina Pološki Vokić, 2011. "The Relationship between the Level and Modality of HRM Metrics, Quality of HRM Practice and Organizational Performance," EFZG Working Papers Series 1109, Faculty of Economics and Business, University of Zagreb.
    • Handle: RePEc:zag:wpaper:1109
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    File URL: http://web.efzg.hr/repec/pdf/Clanak%2011-09.pdf
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    More about this item

    Keywords

    HRM metrics; HRM evaluation; HRM quality; organizational performance; Croatia;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics

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