IDEAS home Printed from https://ideas.repec.org/p/sek/ibmpro/5207023.html
   My bibliography  Save this paper

Determinants and Impact on Job Satisfaction

Author

Listed:
  • Swapna Bhargavi Gantasala

    (New York Institute of Technology)

  • Ahmad Azzam

    (New York Institute of Technology)

  • Mira Awar

    (New York Institute of Technology)

Abstract

Job satisfaction refers to the level at which employees possess a positive affective orientation towards their employment in an organization. The emotional reaction may result from the current comparison of actual outcomes with those desired by the employee in question. Job satisfaction has been considered as a core element in organizational behavior. This is especially due to its direct co-relationship with job motivation and performance which directly impact an organization?s success in goals achievement. Besides, its effect on other organizational aspects, such as group cohesion, has made it critical to organization?s operations. Therefore, every effort taken by the management aims at lowering the level of job dissatisfaction in the workplace.This paper considers the subject of job satisfaction in details as it applies to the employees from Abu Dhabi. The aim is to identify the determinants of job satisfaction from the data collected from these employees in addition to the available scientific literature on the subject. To this effect, the paper will offer recommendations on the best strategies and approaches for reducing or eliminating job dissatisfaction in the workplace. As such, this will raise job satisfaction and help the organization achieve its corporate goals.

Suggested Citation

  • Swapna Bhargavi Gantasala & Ahmad Azzam & Mira Awar, 2017. "Determinants and Impact on Job Satisfaction," Proceedings of Business and Management Conferences 5207023, International Institute of Social and Economic Sciences.
  • Handle: RePEc:sek:ibmpro:5207023
    as

    Download full text from publisher

    File URL: https://iises.net/proceedings/5th-business-management-conference-rome/table-of-content/detail?cid=52&iid=004&rid=7023
    File Function: First version, 2017
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chen, Ching-Fu, 2006. "Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note," Journal of Air Transport Management, Elsevier, vol. 12(5), pages 274-276.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. da Borralha, Sérgio & Neves de Jesus, Saul & Pinto, Patrícia & Viseu, João, 2016. "Job Satisfaction In Hotel Employees: A Systematic Review Of The Literature," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 4(1), pages 4-20.
    2. Nina Pološki Vokić & Tomislav Hernaus, 2015. "The triad of job satisfaction, work engagement and employee loyalty – The interplay among the concepts," EFZG Working Papers Series 1507, Faculty of Economics and Business, University of Zagreb.
    3. Hyo Sun Jung & Hye Hyun Yoon, 2017. "Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 11(4), pages 785-802, December.
    4. Chen, Ching-Fu & Kao, Ya-Ling, 2012. "Investigating the antecedents and consequences of burnout and isolation among flight attendants," Tourism Management, Elsevier, vol. 33(4), pages 868-874.
    5. Mustabsar Awais & Muhammad Shaukat Malik & Amina Qaisar, 2015. "A Review: The Job Satisfaction Act as Mediator between Spiritual Intelligence and Organizational Commitment," International Review of Management and Marketing, Econjournals, vol. 5(4), pages 203-210.
    6. Chen, Ching-Fu & Kao, Ya-Ling, 2011. "The antecedents and consequences of job stress of flight attendants – Evidence from Taiwan," Journal of Air Transport Management, Elsevier, vol. 17(4), pages 253-255.
    7. Özlem Atalık & Mahmut Bakır & Şahap Akan, 2019. "The Role of In-Flight Service Quality on Value for Money in Business Class: A Logit Model on the Airline Industry," Administrative Sciences, MDPI, vol. 9(1), pages 1-15, March.
    8. Prentice, Catherine & Correia Loureiro, Sandra Maria, 2017. "An asymmetrical approach to understanding configurations of customer loyalty in the airline industry," Journal of Retailing and Consumer Services, Elsevier, vol. 38(C), pages 96-107.
    9. Ilzar Daud, 2019. "The Relationship between Leadership Style and Employee Outcomes: The Mediating Role of Organizational Commitment," GATR Journals jmmr215, Global Academy of Training and Research (GATR) Enterprise.
    10. Ömer Şimşek & Ebru Günlü & Ahmet Erkuş, 2012. "Occupation as a Personal Project System: Application of the Ontological Well-Being Concept to Workplace," Journal of Happiness Studies, Springer, vol. 13(2), pages 203-223, April.
    11. Minjoo Chung & Aeeun Jeon, 2020. "Social exchange approach, job satisfaction, and turnover intention in the airline industry," Service Business, Springer;Pan-Pacific Business Association, vol. 14(2), pages 241-261, June.
    12. Masooma Javed & Rifat Balouch & Fatima Hassan, 2014. "Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 120-140, June.
    13. Mansour Al-miman, 2017. "Human Resources Management Practices, Psychological Contract Fulfillment and Organizational Commitment in Deluxe Hotels in Jeddah, Saudi Arabia," International Journal of Psychological Studies, Canadian Center of Science and Education, vol. 9(4), pages 1-94, December.
    14. Mansour, Sari & Faisal Azeem, Malik, 2024. "How do increased job demands resulting from rationalization of costs exhaust flight attendants and push them to leave? An international study," Journal of Air Transport Management, Elsevier, vol. 115(C).
    15. Murad Yüksel & Bedriye Tunçsiper, 2011. "The Relationship Between Mobbing and Organizational Commitment in Workplace," International Review of Management and Marketing, Econjournals, vol. 1(3), pages 54-64, September.
    16. Mina Song & Hyun-jun Choi & Sunghyup Sean Hyun, 2021. "MBTI Personality Types of Korean Cabin Crew in Middle Eastern Airlines, and Their Associations with Cross-Cultural Adjustment Competency, Occupational Competency, Coping Competency, Mental Health, and," IJERPH, MDPI, vol. 18(7), pages 1-20, March.
    17. Yeh, Ying-Pin, 2014. "Exploring the impacts of employee advocacy on job satisfaction and organizational commitment: Case of Taiwanese airlines," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 94-100.
    18. Ahmed Ebrahim Mousa, 2021. "The Level of Workplace Bullying and Its Impact on Employee Loyalty: Applied Study on the Members of the Nursing Staff at Menoufia University Hospitals," International Business Research, Canadian Center of Science and Education, vol. 14(3), pages 1-1, March.
    19. Yongjin Jung & Haeok Liz Kim & Sunghyup Sean Hyun, 2022. "The Impact of Airline’s Smart Work System on Job Performance of Cabin Crew," IJERPH, MDPI, vol. 19(19), pages 1-17, September.
    20. Aqurat-ul- Ain & Saeed Iqbal & Um-e- Aiman & Shakiba Khawar & Muhammad Rizwan, 2014. "An empirical study on Antecedents and Consequences of job stress in different organizations of Bahawalpur," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 162-186, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sek:ibmpro:5207023. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Klara Cermakova (email available below). General contact details of provider: https://iises.net/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.