Development of a measurement scale for business-to-business service quality: assessment in the facility services sector
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References listed on IDEAS
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- Thomas Schmidlin, 2009. "Human fatalities from wind-related tree failures in the United States, 1995–2007," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 50(1), pages 13-25, July.
- Dragan Benazić & Đurđana Ozretić Došen, 2012. "Service quality concept and measurement in the business consulting market," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 24(1), pages 47-66.
- H. T.J. Smit & W. De Maeseneire, 2005. "The role of investor capabilities in public-to-private transactions," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 05/290, Ghent University, Faculty of Economics and Business Administration.
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