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What is the Meaning of Quality?

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  • Elshaer, Ibrahim

Abstract

concepts are the basic units of theory development and the building blocks of social research, this is because without well-developed conceptual definitions for the research terms, it is impossible to develop a coherent theory, moreover, it is impossible to develop a valid measure of a concept that is not precisely defined, It should be noted, however, the importance of defining concepts differs depending on the adopted research approach. In the quantitative approach, the concepts are clarified and connected to empirical indicators which will be used to operationalize these concepts before the research begins, while in qualitative research concepts remain under construction during the research not only in the operational terms, but also in theoretical terms. Given the importance of defining the study concepts, this paper evaluated the available definitions of the concept quality in order to find or propose a valid and reliable definition of quality.

Suggested Citation

  • Elshaer, Ibrahim, 2012. "What is the Meaning of Quality?," MPRA Paper 57345, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:57345
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    File URL: https://mpra.ub.uni-muenchen.de/57345/1/MPRA_paper_57345.pdf
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    References listed on IDEAS

    as
    1. Leffler, Keith B, 1982. "Ambiguous Changes in Product Quality," American Economic Review, American Economic Association, vol. 72(5), pages 956-967, December.
    2. Kristie W. Seawright & Scott T. Young, 1996. "A Quality Definition Continuum," Interfaces, INFORMS, vol. 26(3), pages 107-113, June.
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    Cited by:

    1. Skapinaki, Athina & Salamoura, Maria, 2020. "Investigating primary school quality using teachers’ self-efficacy and satisfaction," MPRA Paper 98248, University Library of Munich, Germany.
    2. Athina Skapinaki & Maria Salamoura, 2020. "Investigating primary school quality using teachers' self-efficacy and satisfaction," Post-Print hal-02448458, HAL.
    3. Vilarinho, Hermilio & Pereira, Miguel Alves & D’Inverno, Giovanna & Nóvoa, Henriqueta & Camanho, Ana S., 2024. "Water Utility Service Quality Index: A customer-centred approach for assessing the quality of service in the water sector," Socio-Economic Planning Sciences, Elsevier, vol. 92(C).
    4. Skapinaki, Athina & Salamoura, Maria, 2020. "Investigating primary school quality using teachers’ self-efficacy and satisfaction," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 6(1), pages 17-20.

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    More about this item

    Keywords

    Quality; concepts; quality management;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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