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Product Configuration Systems: State of the Art, Conceptualization and Extensions

Author

Listed:
  • Blecker, Thorsten
  • Abdelkafi, Nizar
  • Kreutler, Gerold
  • Friedrich, Gerhard

Abstract

Product configurators are considered to be among the most successful applications of artificial intelligence technology. In this paper, we determine different conceptualizations of configurators and condense them in a comprehensive morphological box, which should support configurator designers as well as decision makers in selecting the right system. The analysis of the criteria according to which configurators that are designed thus far reveals a neglect of the front-end perspective. Therefore, it is relevant to extend configurators with a front-end component assisting customers during product configuration through advisory. We develop a framework describing the main requirements on an advisory system and propose the technical infrastructure for its implementation. Finally, the advisory system and the configurator are integrated into a comprehensive interaction system.

Suggested Citation

  • Blecker, Thorsten & Abdelkafi, Nizar & Kreutler, Gerold & Friedrich, Gerhard, 2004. "Product Configuration Systems: State of the Art, Conceptualization and Extensions," MPRA Paper 5291, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:5291
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    File URL: https://mpra.ub.uni-muenchen.de/5291/1/MPRA_paper_5291.pdf
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    References listed on IDEAS

    as
    1. Blecker, Thorsten & Abdelkafi, Nizar & Kaluza, Bernd & Friedrich, Gerhard, 2003. "Key Metrics System for Variety Steering in Mass Customization," MPRA Paper 8970, University Library of Munich, Germany.
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    Cited by:

    1. Feldt, Julia & Kontny, Henning & Niemietz, Frank, 2020. "How disruptive start-ups change the world of warehouse logistics," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Data Science and Innovation in Supply Chain Management: How Data Transforms the Value Chain. Proceedings of the Hamburg International Conference of Lo, volume 29, pages 3-24, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.

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    1. Blecker, Thorsten & Abdelkafi, Nizar & Kaluza, Bernd & Kreutler, Gerold, 2004. "Mass Customization vs. Complexity: A Gordian Knot?," MPRA Paper 5290, University Library of Munich, Germany.
    2. Zhang, Linda L. & Lee, Carman K.M. & Akhtar, Pervaiz, 2020. "Towards customization: Evaluation of integrated sales, product, and production configuration," International Journal of Production Economics, Elsevier, vol. 229(C).
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    More about this item

    Keywords

    product configurators; advisory system; product personalization;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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