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Extending Knowledge Management to Mobile Workplaces

Author

Listed:
  • Derballa, Volker
  • Pousttchi, Key

Abstract

Knowledge and Knowledge Management (KM) are evolving into an increasingly eminent source of competitive advantage. However,for the time being, the potential of KM is usually limited to stationary workplaces. This excludes a multiplicity of mobile workers, many of them in charge of knowledge-intensive activities.This paper examines the capabilities and limitations of mobile technology usage in order to support KM. After a general overview of KM, the relevant mobile technology is introduced.Subsequently, the theory of mobile added values is employed to analyze the contributions of mobile technology for supporting KM in the different phases of the KM process. Especially the process of knowledge distribution is qualified to be supported through mobile technology.

Suggested Citation

  • Derballa, Volker & Pousttchi, Key, 2004. "Extending Knowledge Management to Mobile Workplaces," MPRA Paper 3616, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:3616
    as

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    File URL: https://mpra.ub.uni-muenchen.de/3616/1/MPRA_paper_3616.pdf
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    References listed on IDEAS

    as
    1. Bazijanec, Bettina & Pousttchi, Key & Turowski, Klaus, 2004. "An Approach for Assessment of Electronic Offers," MPRA Paper 2916, University Library of Munich, Germany.
    2. Mark Ackerman & Volkmar Pipek & Volker Wulf, 2003. "Sharing Expertise: Beyond Knowledge Management," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262011956, April.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Chihab Benmoussa, 2013. "Enabling Knowledge Mobilisation Through Mobile Technologies: A Value-Based-Method," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 12(03), pages 1-11.

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    More about this item

    Keywords

    Knowledge Management; Mobile Commerce; Mobile Knowledge; Management; Mobile Business Processes; Mobile Added Values;
    All these keywords.

    JEL classification:

    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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