The BPO Challenge: Leveraging Capabilities, Creating Opportunities
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References listed on IDEAS
- Raja M. Mitra, 2011. "BPO Sector Growth and Inclusive Development in the Philippines," World Bank Publications - Reports 27398, The World Bank Group.
- Gereffi, Gary & Fernandez-Stark, Karina, 2010. "The offshore services value chain : developing countries and the crisis," Policy Research Working Paper Series 5262, The World Bank.
- Mitra, Raja Mikael, 2013. "Leveraging Service Sector Growth in the Philippines," ADB Economics Working Paper Series 366, Asian Development Bank.
- Ramkishen Rajan & Sadhana Srivastava, 2005. "An Overview of the Economics of Outsourcing," ARTNeT Policy Briefs 3, United Nations Economic and Social Commission for Asia and the Pacific (ESCAP).
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Keywords
Philippines; information and communications technology (ICT); IT-BPO; services trade liberalization;All these keywords.
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