Influence of Internal Marketing toward Internal Service Quality and impact to Internal Customer Satisfaction
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DOI: 10.31219/osf.io/dwzub
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References listed on IDEAS
- Lings, Ian N., 2004. "Internal market orientation: Construct and consequences," Journal of Business Research, Elsevier, vol. 57(4), pages 405-413, April.
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Keywords
internal marketing; internal quality service; internal costumer satisfaction; external customer satisfaction;All these keywords.
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