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Opportunities and drawbacks of using artificial intelligence for training

Author

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  • Annelore Verhagen

Abstract

Technological developments are one of the major forces behind the need for retraining, but they can also be part of the solution. In particular, Artificial Intelligence (AI) has the potential to increase training participation, including among currently underrepresented groups, by lowering some of the barriers to training that people experience and by increasing motivation to train. Moreover, certain AI solutions for training may improve the alignment of training to labour market needs, and reduce bias and discrimination in the workplace. In order to realise the benefits of AI for training and ensure that it yields benefits for all, it will be necessary to address potential drawbacks in terms of changing skills requirements, inequalities in access to data, technology and infrastructure and important ethical issues. Finally, even when these drawbacks can be addressed, the introduction and expansion of AI tools for training is constrained by the supply of AI skills in the workforce and the availability of scientific evidence regarding the benefits of AI tools for training and whether they are cost-effective.

Suggested Citation

  • Annelore Verhagen, 2021. "Opportunities and drawbacks of using artificial intelligence for training," OECD Social, Employment and Migration Working Papers 266, OECD Publishing.
    • Handle: RePEc:oec:elsaab:266-en
    DOI: 10.1787/22729bd6-en
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    More about this item

    Keywords

    Adult learning; AI; Artificial Intelligence; Skills; Training;
    All these keywords.

    JEL classification:

    • I20 - Health, Education, and Welfare - - Education - - - General
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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