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When Does Advice Impact Startup Performance?

Author

Listed:
  • Aaron Chatterji
  • Solène Delecourt
  • Sharique Hasan
  • Rembrand M. Koning

Abstract

Why do some entrepreneurs thrive while others fail? We explore whether the advice entrepreneurs receive about people management influences their firm's performance. We conducted a randomized field experiment in India with 100 high-growth technology firms whose founders received in-person advice from other entrepreneurs who varied in their managerial style. We find that entrepreneurs who received advice from peers with an active approach to managing people–instituting regular meetings, setting goals consistently, and providing frequent feedback to employees–grew 28% larger and were 10 percentage points less likely to fail than those who got advice from peers with a passive people-management approach two years after our intervention. Entrepreneurs with MBAs or accelerator experience did not respond to this intervention, suggesting that formal training can limit the spread of peer advice.

Suggested Citation

  • Aaron Chatterji & Solène Delecourt & Sharique Hasan & Rembrand M. Koning, 2018. "When Does Advice Impact Startup Performance?," NBER Working Papers 24789, National Bureau of Economic Research, Inc.
    • Handle: RePEc:nbr:nberwo:24789
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    Cited by:

    1. Ana Paula Cusolito & Ernest Dautovic & David McKenzie, 2021. "Can Government Intervention Make Firms More Investment Ready? A Randomized Experiment in the Western Balkans," The Review of Economics and Statistics, MIT Press, vol. 103(3), pages 428-442, July.
    2. Jian Jia & Ginger Zhe Jin & Liad Wagman, 2021. "The Short-Run Effects of the General Data Protection Regulation on Technology Venture Investment," Marketing Science, INFORMS, vol. 40(4), pages 661-684, July.
    3. Jian Jia & Ginger Zhe Jin & Liad Wagman, 2018. "The Short-Run Effects of GDPR on Technology Venture Investment," NBER Working Papers 25248, National Bureau of Economic Research, Inc.
    4. Karen G. Mills & Annie V. Dang, 2021. "Panel Remarks: Creating “Smart” Policy to Promote Entrepreneurship and Innovation," NBER Chapters, in: The Role of Innovation and Entrepreneurship in Economic Growth, pages 559-568, National Bureau of Economic Research, Inc.
    5. Sheen S. Levine & Michael J. Prietula & Ann Majchrzak, 2022. "Advice in Crisis: Principles of Organizational and Entrepreneurial Resilience," Journal of Organization Design, Springer;Organizational Design Community, vol. 11(4), pages 145-168, December.
    6. Reddi Kotha & Balagopal (Bala) Vissa & Yimin Lin & Anne‐Valérie Corboz, 2023. "Do ambitious entrepreneurs benefit more from training?," Strategic Management Journal, Wiley Blackwell, vol. 44(2), pages 549-575, February.

    More about this item

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M13 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - New Firms; Startups
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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