IDEAS home Printed from https://ideas.repec.org/p/mic/etpdsw/15.html
   My bibliography  Save this paper

Basics Of Market-Like Operation In The Business Services

Author

Listed:
  • Robert Marciniak

    (University of Miskolc)

Abstract

The basic element of business service provider model is the competition in the daily operation of service centres. This competition is natural factor on the business service market, e.g. each outsourcing service providers need to compete continuously with other providers for acquiring new and retaining the current customers considering of price, quality and other different factors of service compliances. If the outsourcing provider company underperforms in these indicators during the partnership and there is a rigorous and consistent service legal agreement between the two partners then the provider could even lose the client. This means a clear market-based operation that after a time becoming the part of corporate culture and intercorporating the thinking about the daily business. If the service recipient is satisfied with the partnership then the provider could improve the quality of service and decrease the operational cost to be more efficient and competitive on the market. This paper explores the different elements of market-based operation that is fundamental in the various business service providing. The research explains the differences of its significance in the business models focusing on the different motivations, competencies and relations.

Suggested Citation

  • Robert Marciniak, 2015. "Basics Of Market-Like Operation In The Business Services," Enterprise Theory and Practice Doctoral School (ETPDS) Working Papers 15, Faculty of Economics, University of Miskolc.
    • Handle: RePEc:mic:etpdsw:15
    as

    Download full text from publisher

    File URL: http://tmp.gtk.uni-miskolc.hu/pdf/mic/etpdsw/14.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Luis Rubalcaba & Henk Kox (ed.), 2007. "Business Services in European Economic Growth," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-22879-5, March.
    2. Kox, Henk L.M. & Rubalcaba, Luis, 2007. "Business services and the changing structure of European economic growth," MPRA Paper 3750, University Library of Munich, Germany.
    3. Luis Rubalcaba & Henk Kox, 2007. "The Growth of European Business Services," Palgrave Macmillan Books, in: Luis Rubalcaba & Henk Kox (ed.), Business Services in European Economic Growth, chapter 1, pages 15-38, Palgrave Macmillan.
    4. Kox, Henk L.M. & Rubalcaba, Luis, 2007. "Analysing the contribution of business services to European economic growth," MPRA Paper 2003, University Library of Munich, Germany.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pim den Hertog & Luis Rubalcaba, 2010. "Policy Frameworks for Service Innovation: A Menu-Approach," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 26, Edward Elgar Publishing.
    2. Francesco Bogliacino & Matteo Lucchese & Mario Pianta, 2011. "Job creation in business services:Innovation, Demand, Polarisation," Working Papers 1107, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2011.
    3. Vasile Alecsandru Strat & Adriana AnaMaria Davidescu & Raluca Mariana Grosu & Ion-Daniel Zgura, 2016. "Regional Development Fueled by Entrepreneurial Ventures Providing KIBS – Case Study on Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 18(41), pages 1-55, February.
    4. Dukhabandhu Sahoo, 2012. "Efficiency of the Information and Technology Sector of India and Its Relevance to Indian Economic Growth," Journal of Infrastructure Development, India Development Foundation, vol. 4(1), pages 41-58, June.
    5. Fahed WAHDANI & Mohammad ALFAOURI, 2020. ".eu TOP LEVEL DOMAIN NAME & FREE MOVEMENT OF SERVICES: THE EU POLICY OVER SINGLE DIGITAL MARKET," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 53-66, July.
    6. John R. Bryson, 2010. "Service Innovation and Manufacturing Innovation: Bundling and Blending Services and Products in Hybrid Production Systems to Produce Hybrid Products," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 28, Edward Elgar Publishing.
    7. Davide Castellani & Valentina Meliciani & Loredana Mirra, 2016. "The Determinants of Inward Foreign Direct Investment in Business Services across European Regions," Regional Studies, Taylor & Francis Journals, vol. 50(4), pages 671-691, April.
    8. Dioni Elche & Davide Consoli & Mabel Sánchez-Barrioluengo, 2021. "From brawn to brains: manufacturing–KIBS interdependency," Regional Studies, Taylor & Francis Journals, vol. 55(7), pages 1282-1298, July.
    9. Kox, Henk L.M. & Van Leeuwen, George & Van der Wiel, Henry, 2011. "Being numerous does not yield efficiency - Productivity and entry-exit determinants in European business services," MPRA Paper 106166, University Library of Munich, Germany, revised Sep 2011.
    10. Matthias Figo & Peter Mayerhofer, 2015. "Strukturwandel und regionales Wachstum - wissensintensive Unternehmensdienste als Wachstumsmotor?," Working Paper Reihe der AK Wien - Materialien zu Wirtschaft und Gesellschaft 145, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik.
    11. Gabor Oblath & Eva Palocz & David Popper & Akos Valentinyi, 2015. "Economic convergence and structural change in the new member states of the European Union Convergence in volumes, prices and the share of services, with implications for wage convergence: an expenditu," CERS-IE WORKING PAPERS 1544, Institute of Economics, Centre for Economic and Regional Studies.
    12. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2013. "The contribution of Business services to the export performances of manufacturing industries. An empirical study on 5 European countries," Working Papers 14, Birkbeck Centre for Innovation Management Research, revised Nov 2013.
    13. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    14. Valentina Meliciani, 2010. "Exports of Knowledge-intensive Services and Manufactures: The Role of ICTs and Intersectoral Linkages," Chapters, in: Robert M. Solow & Jean-Philippe Touffut (ed.), The Shape of the Division of Labour, chapter 4, Edward Elgar Publishing.
    15. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427.
    16. Maggi, Bernardo, 2017. "A technology-based countries-interaction dynamic model for the study of European growth and stability: Were there the conditions for convergence?," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 275-288.
    17. Peter Mayerhofer & Matthias Firgo, 2015. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 2: Strukturwandel und regionales Wachstum – Wissensintensive Unternehmensdienste als "Wachstumsmotor&," WIFO Studies, WIFO, number 58503.
    18. Gala, Paulo & Camargo, Jhean & Magacho, Guilherme & Rocha, Igor, 2018. "Sophisticated jobs matter for economic complexity: An empirical analysis based on input-output matrices and employment data," Structural Change and Economic Dynamics, Elsevier, vol. 45(C), pages 1-8.
    19. Kox, Henk L.M. & Leeuwen, George van & Wiel, Henry van der, 2010. "Competitive, but too small - productivity and entry-exit determinants in European business services," MPRA Paper 24389, University Library of Munich, Germany.
    20. André Lorentz & Maria Savona, 2009. "Evolutionary micro-dynamics and changes in the economic structure," Springer Books, in: Uwe Cantner & Jean-Luc Gaffard & Lionel Nesta (ed.), Schumpeterian Perspectives on Innovation, Competition and Growth, pages 137-160, Springer.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mic:etpdsw:15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://edirc.repec.org/data/vgtmihu.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.