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What drives trust of long-term unemployed in their caseworkers? An empirical analysis using experimental data

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  • Joachim Wilde

    (Osnabrueck University)

Abstract

Overcoming long-term unemployment is a challenging task in which trust of the long-term unemployed in their caseworkers is a key issue. However, research about drivers of this trust is a white spot in the literature. The paper closes this gap. Embedded in a theoretical model at the organizational level a trust game with real long-term unemployed and caseworkers is evaluated empirically. The results support the social identity theory, i.e. trust in members of the “own” group is higher than trust in the members of the “other” group, as well as more traditional explanations of trust. The results are used for policy conclusions.

Suggested Citation

  • Joachim Wilde, 2020. "What drives trust of long-term unemployed in their caseworkers? An empirical analysis using experimental data," IEER Working Papers 118, Institute of Empirical Economic Research, Osnabrueck University.
    • Handle: RePEc:iee:wpaper:wp0118
    as

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    References listed on IDEAS

    as
    1. Stefanie Behncke & Markus Frölich & Michael Lechner, 2010. "A Caseworker Like Me - Does The Similarity Between The Unemployed and Their Caseworkers Increase Job Placements?," Economic Journal, Royal Economic Society, vol. 120(549), pages 1430-1459, December.
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    4. Greiner, Ben & Zednik, Anita, 2019. "Trust and age: An experiment with current and former students," Economics Letters, Elsevier, vol. 181(C), pages 37-39.
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    6. Stefanie Behncke & Markus Frölich & Michael Lechner, 2010. "Unemployed and their caseworkers: should they be friends or foes?," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 173(1), pages 67-92, January.
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    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    trust; long-term unemployment;

    JEL classification:

    • C25 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Discrete Regression and Qualitative Choice Models; Discrete Regressors; Proportions; Probabilities
    • C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
    • J64 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Unemployment: Models, Duration, Incidence, and Job Search
    • J68 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Public Policy

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