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The effects of comprehensive performance measurement systems on information overload, job-relevant information, role clarity and procedural fairness

Author

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  • Chong Lau

    (CBS - Curtin Business School - Curtin University)

  • Brigitte Oger

    (LAB IAE Paris - Sorbonne - IAE Paris - Sorbonne Business School)

Abstract

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  • Chong Lau & Brigitte Oger, 2019. "The effects of comprehensive performance measurement systems on information overload, job-relevant information, role clarity and procedural fairness," Working Papers halshs-02300746, HAL.
    • Handle: RePEc:hal:wpaper:halshs-02300746
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-02300746v1
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    References listed on IDEAS

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    1. Ittner, Christopher D. & Larcker, David F. & Randall, Taylor, 2003. "Performance implications of strategic performance measurement in financial services firms," Accounting, Organizations and Society, Elsevier, vol. 28(7-8), pages 715-741.
    2. Lau, Chong M. & Sholihin, Mahfud, 2005. "Financial and nonfinancial performance measures: How do they affect job satisfaction?," The British Accounting Review, Elsevier, vol. 37(4), pages 389-413.
    3. Betty Vandenbosch & Chris Higgins, 1996. "Information Acquisition and Mental Models: An Investigation into the Relationship Between Behaviour and Learning," Information Systems Research, INFORMS, vol. 7(2), pages 198-214, June.
    4. Jackson, Susan E. & Schuler, Randall S., 1985. "A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(1), pages 16-78, August.
    5. Hartmann, Frank & Slapnicar, Sergeja, 2009. "How formal performance evaluation affects trust between superior and subordinate managers," Accounting, Organizations and Society, Elsevier, vol. 34(6-7), pages 722-737, August.
    6. Hall, Matthew, 2008. "The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance," Accounting, Organizations and Society, Elsevier, vol. 33(2-3), pages 141-163.
    7. Mia, Lokman & Chenhall, Robert H., 1994. "The usefulness of management accounting systems, functional differentiation and managerial effectiveness," Accounting, Organizations and Society, Elsevier, vol. 19(1), pages 1-13, January.
    8. Burney, Laurie L. & Henle, Christine A. & Widener, Sally K., 2009. "A path model examining the relations among strategic performance measurement system characteristics, organizational justice, and extra- and in-role performance," Accounting, Organizations and Society, Elsevier, vol. 34(3-4), pages 305-321, April.
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