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Usages des TIC, conditions de travail et satisfaction des salariés

Author

Listed:
  • Nathalie Colombier

    (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique)

  • Ludivine Martin

    (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique)

  • Thierry Pénard

    (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique)

Abstract

La diffusion des technologies de l'information et de la communication dans l'entreprise et les changements organisationnels associés contribuent à modifier la perception des salariés sur leurs conditions de travail. L'objectif de cet article est d'étudier les effets de l'usage professionnel du téléphone portable, de l'ordinateur et d'Internet sur la satisfaction au travail, en s'attachant à distinguer les effets propres des TIC, des effets liés à l'organisation du travail. A partir de l'enquête des conditions de vie des ménages de l'INSEE, nous montrons que ces technologies ont des effets complémentaires positifs sur la satisfaction, surtout l'ordinateur. Le téléphone portable a des effets ambivalents en étant aussi source de stress. Enfin, les résultats soulignent l'existence d'effets croisés des TIC avec l'organisation du travail.

Suggested Citation

  • Nathalie Colombier & Ludivine Martin & Thierry Pénard, 2007. "Usages des TIC, conditions de travail et satisfaction des salariés," Post-Print halshs-00256256, HAL.
  • Handle: RePEc:hal:journl:halshs-00256256
    DOI: 10.3166
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    Cited by:

    1. Prem Borle & Kathrin Reichel & Susanne Voelter-Mahlknecht, 2021. "Is There a Sampling Bias in Research on Work-Related Technostress? A Systematic Review of Occupational Exposure to Technostress and the Role of Socioeconomic Position," IJERPH, MDPI, vol. 18(4), pages 1-22, February.
    2. Chevalier de Dieu Kutche Tamghe & Denis Ngae & Innocent Essomme, 2020. "ICT appropriation, working conditions and hospital performance in the Cameroonian context," Post-Print hal-02572298, HAL.

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