IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-04435475.html
   My bibliography  Save this paper

Examining ICT Innovation for Sustainable Terminal Operations in Developing Countries: A Case Study of the Port of Radès in Tunisia

Author

Listed:
  • A. Sahraoui
  • N.K. Tran
  • Y. Tliche
  • A. Kacem
  • A. Taghipour

    (Métis Lab EM Normandie - EM Normandie - École de Management de Normandie)

Abstract

There is a lack of technology innovation studies in the maritime sector focusing on developing countries. Generally, these countries present various limitations due to their own social, economic, and political contexts. Moreover, the lack of leadership support, stakeholder involvement, training, resources, and financial and academic support affects successful implementation of technological innovation. The objective of this paper is to emphasize the implementation of Information and Communication Technology (ICT) in the maritime sector and port companies of developing countries by investigating the impact of an ICT solution on port operations from berth to gate through yard operations. Our case study consists of the implementation of a Terminal Operating System (TOS) in the Port of Radès, the main port in Tunisia. An examination of the port operations before and after the implementation of the TOS is carried out. Then, the effects of TOS implementation on terminal operations are studied through a survey based on Key Performance Indicators (KPI) and submitted to managers of three port stakeholders. Key findings indicate that TOS allows an increase in the level of productivity from the quay crane to the gate, allowing decisions to be made based on real-time data and ensuring that the terminal is operating at its full potential. More specifically, berthing and delivery service times are improved thanks to the Electronic Data Interchange (EDI) and the streamlining of the gate and yard activities system. The results also indicate that reputation is progressively improving due to the ability to locate and monitor hazardous goods flowing through the port, and the ability to dispatch engine movement inside the port using the new terminal layout. However, in contrast with the port authority, the results highlight a lack of adaptability on the part of the stevedoring company, which requires time to progressively adapt to the new rules and constraints. \textcopyright 2023 by the authors.

Suggested Citation

  • A. Sahraoui & N.K. Tran & Y. Tliche & A. Kacem & A. Taghipour, 2023. "Examining ICT Innovation for Sustainable Terminal Operations in Developing Countries: A Case Study of the Port of Radès in Tunisia," Post-Print hal-04435475, HAL.
    • Handle: RePEc:hal:journl:hal-04435475
    DOI: 10.3390/su15119123
    Note: View the original document on HAL open archive server: https://normandie-univ.hal.science/hal-04435475
    as

    Download full text from publisher

    File URL: https://normandie-univ.hal.science/hal-04435475/document
    Download Restriction: no
    File URL: https://libkey.io/10.3390/su15119123?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Samer Matta & Simon Appleton & Michael Bleaney, 2019. "The Impact of the Arab Spring on the Tunisian Economy," The World Bank Economic Review, World Bank, vol. 33(1), pages 231-258.
    2. Youssef Tliche & Atour Taghipour & Jomana Mahfod-Leroux & Mohammadali Vosooghidizaji, 2023. "Collaborative Bullwhip Effect-Oriented Bi-Objective Optimization for Inference-Based Weighted Moving Average Forecasting in Decentralized Supply Chain," Post-Print hal-04298705, HAL.
    3. Castillo-Manzano, José I. & Castro-Nuño, Mercedes & Laxe, Fernando González & López-Valpuesta, Lourdes & Teresa Arévalo-Quijada, M., 2009. "Low-cost port competitiveness index: Implementation in the Spanish port system," Marine Policy, Elsevier, vol. 33(4), pages 591-598, July.
    4. Sedat Baştuğ & Hercules Haralambides & Soner Esmer & Enes Eminoğlu, 2022. "Port competitiveness: Do container terminal operators and liner shipping companies see eye to eye?," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) hal-04046233, HAL.
    5. Sedat Baştuğ & Hercules Haralambides & Soner Esmer & Enes Eminoğlu, 2021. "Port competitiveness: Do container terminal operators and liner shipping companies see eye to eye?," Post-Print hal-04046233, HAL.
    6. Yi Wang & Yafei Yang & Zhaoxiang Qin & Yefei Yang & Jun Li, 2023. "A Literature Review on the Application of Digital Technology in Achieving Green Supply Chain Management," Sustainability, MDPI, vol. 15(11), pages 1-18, May.
    7. Youssef Tliche & Atour Taghipour & Jomana Mahfod-Leroux & Mohammadali Vosooghidizaji, 2023. "Collaborative Bullwhip Effect-Oriented Bi-Objective Optimization for Inference-Based Weighted Moving Average Forecasting in Decentralized Supply Chain," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 16(1), pages 1-37, January.
    8. Mohammed Balfaqih & Soltan Abed Alharbi, 2022. "Associated Information and Communication Technologies Challenges of Smart City Development," Sustainability, MDPI, vol. 14(23), pages 1-27, December.
    9. Atour Taghipour & Mohammad Ramezani & Moein Khazaei & Vahid Roohparvar & Erfan Hassannayebi, 2023. "Smart Transportation Behavior through the COVID-19 Pandemic: A Ride-Hailing System in Iran," Sustainability, MDPI, vol. 15(5), pages 1-23, February.
    10. Seguí, Xavier & Puig, Martí & Quintieri, Eugenio & Wooldridge, Chris & Darbra, Rosa Mari, 2016. "New environmental performance baseline for inland ports: A benchmark for the European inland port sector," Environmental Science & Policy, Elsevier, vol. 58(C), pages 29-40.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ahmed Sahraoui & Nguyen Khoi Tran & Youssef Tliche & Ameni Kacem & Atour Taghipour, 2023. "Examining ICT Innovation for Sustainable Terminal Operations in Developing Countries: A Case Study of the Port of Radès in Tunisia," Sustainability, MDPI, vol. 15(11), pages 1-22, June.
    2. Nguyen Khoi Tran & Jasmine Siu Lee Lam, 2024. "CO2 emissions in a global container shipping network and policy implications," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 26(1), pages 151-167, March.
    3. Samer Matta & Michael Bleaney & Simon Appleton, 2022. "The economic impact of political instability and mass civil protest," Economics and Politics, Wiley Blackwell, vol. 34(1), pages 253-270, March.
    4. Phoebe W. Ishak & Mohammad Reza Farzanegan, 2022. "Oil price shocks, protest, and the shadow economy: Is there a mitigation effect?," Economics and Politics, Wiley Blackwell, vol. 34(2), pages 298-321, July.
    5. Di Vaio, Assunta & Varriale, Luisa & Alvino, Federico, 2018. "Key performance indicators for developing environmentally sustainable and energy efficient ports: Evidence from Italy," Energy Policy, Elsevier, vol. 122(C), pages 229-240.
    6. Assunta Di Vaio & Luisa Varriale, 2018. "Management Innovation for Environmental Sustainability in Seaports: Managerial Accounting Instruments and Training for Competitive Green Ports beyond the Regulations," Sustainability, MDPI, vol. 10(3), pages 1-35, March.
    7. Su-Han Woo & Stephen Pettit & Anthony Beresford & Dong-Wook Kwak, 2012. "Seaport Research: A Decadal Analysis of Trends and Themes Since the 1980s," Transport Reviews, Taylor & Francis Journals, vol. 32(3), pages 351-377, January.
    8. Joseph Mawejje & Patrick McSharry, 2021. "The economic cost of conflict: Evidence from South Sudan," Review of Development Economics, Wiley Blackwell, vol. 25(4), pages 1969-1990, November.
    9. Nizar Becheikh, 2021. "Political stability and economic growth in developing economies: lessons from Morocco, Tunisia and Egypt ten years after the Arab Spring," Insights into Regional Development, VsI Entrepreneurship and Sustainability Center, vol. 3(2), pages 229-251, June.
    10. JOSÉ I. Castillo-Manzano & Xavier Fageda, 2014. "How are Investments Allocated in a Publicly Owned Port System? Political Factors versus Economic Criteria," Regional Studies, Taylor & Francis Journals, vol. 48(7), pages 1279-1294, July.
    11. Mohamed Mehdi Jelassi & Ezzeddine Delhoumi, 2021. "What explains the technical efficiency of banks in Tunisia? Evidence from a two-stage data envelopment analysis," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 7(1), pages 1-26, December.
    12. Samer Matta, 2017. "The Microeconomic Impact of Political Instability: Firm-Level Evidence from Tunisia," Working Papers 1135, Economic Research Forum, revised 09 Jul 2017.
    13. Jindong Qin & Yingying Liang & Luis Martinez & Alessio Ishizaka & Witold Pedrycz, 2023. "ORESTE-SORT: a novel multiple criteria sorting method for sorting port group competitiveness," Annals of Operations Research, Springer, vol. 325(2), pages 875-909, June.
    14. Željko Dudić & Vijoleta Vrhovac & Srđan Vulanović & Dušanka Dakić & Irma Erdeji & Veselin Perović, 2024. "A Risk-Aware Approach to Digital Procurement Transformation," Sustainability, MDPI, vol. 16(3), pages 1-19, February.
    15. Muhammad Abdullah Khalid & Yousaf Ali, 2020. "Economic impact assessment of natural disaster with multi-criteria decision making for interdependent infrastructures," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 22(8), pages 7287-7311, December.
    16. Basallo-Triana, Mario José & Bravo-Bastidas, Juan José & Vidal-Holguín, Carlos Julio, 2022. "A rail-road transshipment yard picture," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 159(C).
    17. I. Argyriou & N. Sifakis & T. Tsoutsos, 2022. "Ranking measures to improve the sustainability of Mediterranean ports based on multicriteria decision analysis: a case study of Souda port, Chania, Crete," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(5), pages 6449-6466, May.
    18. Mohammad Reza Farzanegan & Reza Zamani, 2024. "The Effect of Corruption on Internal Conflict in Iran Using Newspaper Coverage," Defence and Peace Economics, Taylor & Francis Journals, vol. 35(1), pages 24-43, January.
    19. Nabi, Mahmoud Sami, 2021. "Tunisia after the 2011’s revolution: Economic deterioration should, and could have been avoided," Journal of Policy Modeling, Elsevier, vol. 43(5), pages 1094-1109.
    20. Michael Stein & Michele Acciaro, 2020. "Value Creation through Corporate Sustainability in the Port Sector: A Structured Literature Analysis," Sustainability, MDPI, vol. 12(14), pages 1-17, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-04435475. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.