Churn Prediction via Multimodal Fusion Learning: Integrating Customer Financial Literacy, Voice, and Behavioral Data
[Prédiction du churn par apprentissage fusionné multimodal : intégration de la littératie financière, des données vocales et comportementales des clients]
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More about this item
Keywords
Churn prediction multimodal learning feature fusion financial literacy speech emotion recognition customer behavior; Churn prediction; multimodal learning; feature fusion; financial literacy; speech emotion recognition; customer behavior;All these keywords.
NEP fields
This paper has been announced in the following NEP Reports:- NEP-BIG-2024-01-15 (Big Data)
- NEP-FLE-2024-01-15 (Financial Literacy and Education)
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