IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03949915.html
   My bibliography  Save this paper

Completion of knowledge codification : an illustration through the ISO 9000 standards implementation process

Author

Listed:
  • Danièle Benezech

    (BETA - Bureau d'Économie Théorique et Appliquée - INRA - Institut National de la Recherche Agronomique - UNISTRA - Université de Strasbourg - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique)

  • Gilles Lambert

    (Humanis - Hommes et management en société / Humans and management in society - UNISTRA - Université de Strasbourg, BETA - Bureau d'Économie Théorique et Appliquée - INRA - Institut National de la Recherche Agronomique - UNISTRA - Université de Strasbourg - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique)

  • Blandine Lanoux

    (BETA - Bureau d'Économie Théorique et Appliquée - INRA - Institut National de la Recherche Agronomique - UNISTRA - Université de Strasbourg - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique)

  • Christophe Lerch

    (BETA - Bureau d'Économie Théorique et Appliquée - INRA - Institut National de la Recherche Agronomique - UNISTRA - Université de Strasbourg - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique)

  • Jocelyne Loos-Baroin

    (BETA - Bureau d'Économie Théorique et Appliquée - INRA - Institut National de la Recherche Agronomique - UNISTRA - Université de Strasbourg - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper looks at the role played by the ISO 9000 registration process in contributing to the knowledge codification within the firms. The ISO 9000 standards concern the way a company should elaborate a quality system by providing guidelines and models. They are considered as a code, i.e. a common language, which leads to communication and industrial relationship. This paper focuses on how this code might be used within the firms to enhance knowledge codification. It explains the standards implementation process by studying the three steps needed to complete codification within the firm: (1) the starting point of the implementation; (2) the subject of the codification, that means the material and behavioural characteristics of the production process; (3) the impact of the ISO 9000 implementation on knowledge accumulation within the firm. This paper addresses the fact that the ISO implementation is related to knowledge codification through a learning process, which includes both individual and collective knowledge conversions.

Suggested Citation

  • Danièle Benezech & Gilles Lambert & Blandine Lanoux & Christophe Lerch & Jocelyne Loos-Baroin, 2001. "Completion of knowledge codification : an illustration through the ISO 9000 standards implementation process," Post-Print hal-03949915, HAL.
  • Handle: RePEc:hal:journl:hal-03949915
    DOI: 10.1016/S0048-7333(01)00158-5
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Drori, Netanel & Hashai, Niron & Clougherty, Joseph A., 2023. "Fire and ice: The incompatible impact of industry-wide domestic patents and international standards on firm internationalization," International Business Review, Elsevier, vol. 32(5).
    2. Abdellah Arab & Gilles Lambert, 2020. "L’entreprise comme lieu d’apprentissage et de changement : monographie de la première certification ISO 9000 en Algérie," Post-Print hal-03936939, HAL.
    3. Clougherty, Joseph A. & Grajek, Michał, 2023. "Decertification in quality-management standards by incrementally and radically innovative organizations," Research Policy, Elsevier, vol. 52(1).
    4. Valero-Gil, Jesus & Surroca, Jordi A. & Tribo, Josep A. & Gutierrez, Leopoldo & Montiel, Ivan, 2023. "Innovation vs. standardization: The conjoint effects of eco-innovation and environmental management systems on environmental performance," Research Policy, Elsevier, vol. 52(4).
    5. Lijuan Yang & Weigong Du, 2023. "Catalyst or barrier? Heterogeneous effects of standards on agricultural trade between China and the Belt and Road countries," International Studies of Economics, John Wiley & Sons, vol. 18(1), pages 53-79, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03949915. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.