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The advantages of the balanced scorecard in the public sector: beyond performance measurement

Author

Listed:
  • Benjamin Dreveton

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers - UP - Université de Poitiers = University of Poitiers - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

Abstract

This article describes the introduction of a management control device (a balanced scorecard) in a French public sector organization. The focus is on the scorecard creation process itself. A two-year case study shows that the advantages of the scorecard go well beyond simply measuring performance: strategic, organizational and human benefits were gained.

Suggested Citation

  • Benjamin Dreveton, 2013. "The advantages of the balanced scorecard in the public sector: beyond performance measurement," Post-Print hal-02071259, HAL.
    • Handle: RePEc:hal:journl:hal-02071259
    DOI: 10.1080/09540962.2013.763425
    as

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    Citations

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    Cited by:

    1. Alicja Gębczyńska & Renata Brajer-Marczak, 2020. "Review of Selected Performance Measurement Models Used in Public Administration," Administrative Sciences, MDPI, vol. 10(4), pages 1-20, December.
    2. Pawel Modrzynski & Malgorzata Zajdel & Malgorzata Michalcewicz-Kaniowska, 2020. "Conditions and Potential for Remote Student Teaching," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 848-866.
    3. Małgorzata Zajdel & Małgorzata Michalcewicz-Kaniowska & Paweł Modrzyński & Anna Komarnicka & Joanna Modrzyńska, 2021. "Conditions and Determinants of Distance Education for Students during the COVID-19 Pandemic—Evaluation in the Kuyavia-Pomerania Region in Poland," Sustainability, MDPI, vol. 13(18), pages 1-26, September.
    4. Laura Espinasse & Bastien Viollet Viollet, 2022. "French Rugby Put To The Test Of Management Instrumentation: A Cross-Section Of The Federation And A Professional Sports Club [Le Rugby Français À L'Épreuve De L'Instrumentation De Gestion : Regards," Post-Print hal-03584048, HAL.

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