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La prise en compte du risque dans le voyage d’affaire

Author

Listed:
  • Étienne Pénaud

    (CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour)

  • Karim Machat

    (CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour)

  • David Ospital

    (CREG - Centre de recherche et d'études en gestion - UPPA - Université de Pau et des Pays de l'Adour)

Abstract

This paper reports findings of a first exploratory research on how travel managers (TM) assess risk in the business travel industry. Firstly, literature review allows identifying the function of travel management as well as the role of the TM whose main mission consists in taking into account risk in its various dimensions (financial, physical, performance risk, etc.). Secondly, an exploratory qualitative study based on a sample of 10 TM illustrates how they effectively deal with the specific risk of travelling within their company. The main results of our research reveal the difficulty for them to assess risk and also suggest some levers for potential action.

Suggested Citation

  • Étienne Pénaud & Karim Machat & David Ospital, 2018. "La prise en compte du risque dans le voyage d’affaire," Post-Print hal-01894938, HAL.
    • Handle: RePEc:hal:journl:hal-01894938
    DOI: 10.3917/mss.024.0068
    Note: View the original document on HAL open archive server: https://hal.science/hal-01894938
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    References listed on IDEAS

    as
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    9. Derudder, Ben & Beaverstock, Jonathan V. & Faulconbridge, James R. & Storme, Tom & Witlox, Frank, 2011. "You are the way you fly: on the association between business travel and business class travel," Journal of Transport Geography, Elsevier, vol. 19(4), pages 997-1000.
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