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Le storytelling : un outil de gestion des connaissances

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  • Bernard Fallery

    (Systèmes d'information - MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School)

  • Carole Marti

    (Systèmes d'information - MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School)

Abstract

In this article, the research carried out in a French Regional Chamber of Trade and Crafts is described. Our work consisted of establishing an interactive portal collecting stories about the experiences of craftsmen using ICT. A study of the different knowledge management models allowed us to determine the characteristics necessary for the construction of such a portal, and we present the tool that we have developed and implemented. Then, we analysed the sharing and re-use processes by experimenting with 48 cases allowed us to verify three scenarios.

Suggested Citation

  • Bernard Fallery & Carole Marti, 2007. "Le storytelling : un outil de gestion des connaissances," Post-Print hal-00773697, HAL.
    • Handle: RePEc:hal:journl:hal-00773697
    Note: View the original document on HAL open archive server: https://hal.science/hal-00773697
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    References listed on IDEAS

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