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Le développement d'offres de services dans les PMI

Author

Listed:
  • BAGLIN, Gérard
  • MALLERET, Véronique

Abstract

The development of services in the manufacturing sector. A study was conducted in european small industries to know the services offered, the difficulties encountered.

Suggested Citation

  • BAGLIN, Gérard & MALLERET, Véronique, 2004. "Le développement d'offres de services dans les PMI," HEC Research Papers Series 800, HEC Paris.
    • Handle: RePEc:ebg:heccah:0800
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    References listed on IDEAS

    as
    1. Marie-Hélène Delmond, 2001. "Impact des technologies de l'information sur l'offre de service : enjeux et difficultés de mise en oeuvre," Post-Print hal-00692264, HAL.
    2. Jean Gadrey, 1988. "Des facteurs de croissance des services aux rapports sociaux de service," Revue d'Économie Industrielle, Programme National Persée, vol. 43(1), pages 34-48.
    3. Valérie Mathieu, 2001. "Service strategies within the manufacturing sector: benefits, costs and partnership," Post-Print hal-01796269, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Véronique Malleret, 2005. "La Rentabilite Des Services Dans Les Entreprises Industrielles, Enquête Sur Un Postulat," Post-Print halshs-00581223, HAL.
    2. repec:hal:journl:dumas-00934314 is not listed on IDEAS

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    More about this item

    Keywords

    services; small industry; Europe;
    All these keywords.

    JEL classification:

    • L11 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Production, Pricing, and Market Structure; Size Distribution of Firms
    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services

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