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Local Public Transport in Vienna by Wiener Linien - Governance and Provision of Services

Author

Listed:
  • Thomas KOSTAL

    (Institute for Public Sector Economics, Department of Economics, WU Vienna University of Economics and Business, Austria)

  • Verena MICHALITSCH

    (Institute for Public Sector Economics, WU Vienna University of Economics and Business, Austria)

  • Gabriel OBERMANN

    (Institute for Public Sector Economics, Department of Economics, WU Vienna University of Economics and Business, Austria)

Abstract

The subject of this case study, Wiener Linien GmbH & Co KG, is the biggest company in Austrian local and regional transport sector. As a formally independent enterprise under private law and owned by the city, it has been the sole provider of local public passenger transport services in the City of Vienna since 1999. The organisational model applied in Vienna is an in-house solution in accordance with EU law, with Wiener Linien acting as an integrated operator, although it has subcontracted bus transport services partly to private enterprises. The quality of the transport services provided by Wiener Linien consistently receives high ratings in international comparisons and rankings. The case study endeavours to analyse the structures and strategies which can be regarded as relevant factors for successful provision of public services, and to draw conclusions for the governance of public enterprises in a dynamic environment, entrusted with the provision of key services of general economic interest and with a clear public mission. The paper presents a summary of main findings and conclusions, as well as a few lessons learned derived from the Viennese experience.

Suggested Citation

  • Thomas KOSTAL & Verena MICHALITSCH & Gabriel OBERMANN, 2014. "Local Public Transport in Vienna by Wiener Linien - Governance and Provision of Services," CIRIEC Working Papers 1417, CIRIEC - Université de Liège.
    • Handle: RePEc:crc:wpaper:1417
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    File URL: https://www.ciriec.uliege.be/repec/WP14-17.pdf
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    References listed on IDEAS

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