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Social Media-based Government Explained: Utilization Model, Implementation Scenarios, and Relationships

In: Case Studies in e-Government 2.0

Author

Listed:
  • Gohar Feroz Khan

    (Korea University of Technology & Education (KoreaTECH))

Abstract

Due to the lack of understanding regarding social media-based government, many practitioners around the globe (particularly those in the developing world) are reluctant or unable to develop strategies and allocate resources to social media-based government. The main purpose of the research is to address this gap in knowledge and understanding by presenting and illustrating fundamental concepts of social media-based government. A web survey of 200 government website from 40 countries and 45 Web 2.0 initiatives across the globe was used to present and illustrate fundamental concept of the social media-based government: utilization model, implementation scenarios, and the relationships it can hold with the citizens.

Suggested Citation

  • Gohar Feroz Khan, 2015. "Social Media-based Government Explained: Utilization Model, Implementation Scenarios, and Relationships," Springer Books, in: Imed Boughzala & Marijn Janssen & Saïd Assar (ed.), Case Studies in e-Government 2.0, edition 127, chapter 2, pages 15-28, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-08081-9_2
    DOI: 10.1007/978-3-319-08081-9_2
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    Cited by:

    1. Pilvi Nummi, 2018. "Crowdsourcing Local Knowledge with PPGIS and Social Media for Urban Planning to Reveal Intangible Cultural Heritage," Urban Planning, Cogitatio Press, vol. 3(1), pages 100-115.
    2. Pisso Nseke, 2018. "Social Media a Two-Edged Sword to E-Governance: The Role of Social Media in Cameroon’s Democracy," Journal of International Business Research and Marketing, Inovatus Services Ltd., vol. 3(2), pages 30-33, January.

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