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Stakeholder Engagement in the Smart City: Making Living Labs Work

In: Transforming City Governments for Successful Smart Cities

Author

Listed:
  • Krassimira Paskaleva

    (University of Manchester)

  • Ian Cooper

    (Eclipse Research Consultants)

  • Per Linde

    (Malmö University/Medea)

  • Bo Peterson

    (Malmö University/Medea)

  • Christina Götz

    (Karlsruhe Institute of Technology)

Abstract

This chapter discusses attempts to involve stakeholders in the co-production of Future Internet (FI) services in a smart city living lab. We outline the experience of five European cities using an open innovation approach to citizens’ engagement in the co-production of smart city services. Recent practice and emergent trends in five urban ecosystems, called ‘Arenas’, are analysed by drawing on the results of detailed case study research. These results are set against ‘good practice’ expectations about how co-production should occur as set out by the European Network of Living Labs as well as in open innovation strategic policies. Based on the case studies, a set of propositions are explored about what needs to be done to build the stakeholder innovation networks required to shape future smart cities. The study suggests that if smart cities are to deliver a better quality of life in more attractive urban areas, new ways of engaging with the stakeholders are necessary to provide them with not just better access and inclusion but also to empower them to act as a catalyst in transforming the dynamics of city services as well. In light of the demands of delivering the FI, cities also need to redefine what they mean when they claim to be a ‘smart’ city and to reconfigure what they take to be the underlying role of stakeholder engagement in service co-production.

Suggested Citation

  • Krassimira Paskaleva & Ian Cooper & Per Linde & Bo Peterson & Christina Götz, 2015. "Stakeholder Engagement in the Smart City: Making Living Labs Work," Public Administration and Information Technology, in: Manuel Pedro Rodríguez-Bolívar (ed.), Transforming City Governments for Successful Smart Cities, edition 127, pages 115-145, Springer.
    • Handle: RePEc:spr:paitcp:978-3-319-03167-5_7
    DOI: 10.1007/978-3-319-03167-5_7
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    Citations

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    Cited by:

    1. Dirk Helbing & Farzam Fanitabasi & Fosca Giannotti & Regula Hänggli & Carina I. Hausladen & Jeroen van den Hoven & Sachit Mahajan & Dino Pedreschi & Evangelos Pournaras, 2021. "Ethics of Smart Cities: Towards Value-Sensitive Design and Co-Evolving City Life," Sustainability, MDPI, vol. 13(20), pages 1-25, October.
    2. Paskaleva, Krassimira & Cooper, Ian, 2021. "Are living labs effective? Exploring the evidence," Technovation, Elsevier, vol. 106(C).
    3. Danuta Szpilko, 2020. "Foresight as a Tool for the Planning and Implementation of Visions for Smart City Development," Energies, MDPI, vol. 13(7), pages 1-24, April.
    4. Arnould, Maxence & Morel, Laure & Fournier, Meriem, 2022. "Embedding non-industrial private forest owners in forest policy and bioeconomy issues using a Living Lab concept," Forest Policy and Economics, Elsevier, vol. 139(C).
    5. Gerd Lupp & Aude Zingraff-Hamed & Josh J. Huang & Amy Oen & Stephan Pauleit, 2020. "Living Labs—A Concept for Co-Designing Nature-Based Solutions," Sustainability, MDPI, vol. 13(1), pages 1-22, December.
    6. Danuta Szpilko & Ewa Glinska & Joanna Szydlo, 2020. "STEEPVL and Structural Analysis as a Tools Supporting Identification of the Driving Forces of City Development," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 340-363.
    7. Paula Bajdor & Marta Starostka-Patyk, 2021. "Smart City: A Bibliometric Analysis of Conceptual Dimensions and Areas," Energies, MDPI, vol. 14(14), pages 1-28, July.
    8. Paraskevi Giourka & Mark W. J. L. Sanders & Komninos Angelakoglou & Dionysis Pramangioulis & Nikos Nikolopoulos & Dimitrios Rakopoulos & Athanasios Tryferidis & Dimitrios Tzovaras, 2019. "The Smart City Business Model Canvas—A Smart City Business Modeling Framework and Practical Tool," Energies, MDPI, vol. 12(24), pages 1-17, December.
    9. Carijn Beumer, 2017. "Sustopia or Cosmopolis? A Critical Reflection on the Sustainable City," Sustainability, MDPI, vol. 9(5), pages 1-14, May.

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