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An Insight to Aviation: Rostering Ground Personnel in Practice

In: Operations Research Proceedings 2014

Author

Listed:
  • Manuel Kutschka

    (INFORM GmbH)

  • Jörg Herbers

    (INFORM GmbH)

Abstract

Numerous dynamic, interdependent processes exist at an airport. These processes are highly affected by uncertain events as changing flight schedules, delays, or weather conditions. Naturally a flexible workforce management is needed to support such operation. Airlines, airports, and ground handlers provide the necessary workforce to meet this demand. But legal requirements, union agreements and company policies define the flexibility of workforce planning and utilization in practice. Nevertheless a valid (monthly) roster matching the supply with demand under all these requirements has to be prepared usually several weeks before the day of operation. In this paper we discuss the optimization challenges to create monthly rosters for ground personnel at an airport. We give examples of typical constraints, point out characteristics of different work areas at an airport, and how this affects the rostering. Further we present how rostering is solved by our branch-and-price solution methodology in practice. Using this approach, we report on our real world experience with optimized rostering in airport ground handling.

Suggested Citation

  • Manuel Kutschka & Jörg Herbers, 2016. "An Insight to Aviation: Rostering Ground Personnel in Practice," Operations Research Proceedings, in: Marco Lübbecke & Arie Koster & Peter Letmathe & Reinhard Madlener & Britta Peis & Grit Walther (ed.), Operations Research Proceedings 2014, edition 1, pages 349-355, Springer.
    • Handle: RePEc:spr:oprchp:978-3-319-28697-6_49
    DOI: 10.1007/978-3-319-28697-6_49
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    Cited by:

    1. Ivan Kovynyov & Ralf Mikut, 2019. "Digital technologies in airport ground operations," Netnomics, Springer, vol. 20(1), pages 1-30, April.
    2. Juan P. Cavada & Cristián E. Cortés & Gustavo Henríquez & Pablo A. Rey, 2023. "A ground crew shift rostering model for Santiago International Airport," Operational Research, Springer, vol. 23(1), pages 1-26, March.

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