Viewing Human–Machine Interaction from a Developmental Perspective: Stepping Up to the Humane Organization

In the last chapter, we scrutinize human–machine interactions from an adult-developmental perspective, for the sake of preparing pragmatic ground for fusing human and algorithmic intelligence while strengthening human freedom. We argue that the reduction of developmentally sourced human capabilities to what fits logic-derived machine notions of efficiency and effectiveness is particularly unwarranted in our time because of the urgent organizational need of integrating algorithmic intelligence into human work delivery. We return to the starting point of this book, of rehabilitating ways of thinking that transcend logic-analytical reductionism and behaviorism, for the sake of instituting a holistic and systemic kind of thinking of a transformational nature that is highly in tune with the apex, in human life, of both social-emotional and cognitive maturity. In this spirit, we explore alternatives to engineered determinism as a basis of designing artificially intelligent systems that promise enhancing, rather than cutting down on, human flourishing. Our suggestions are based on arguments put forward throughout the book. We summarize these ideas by formulating six principles, all of them focused on the issue of creating opportunities for high-quality team dialogue and, by extension, vertical development of organizational resources beyond the Tayloristic paradigm of human resources.