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The Scope and Evolution of Business Process Management

In: Handbook on Business Process Management 1

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  • Paul Harmon

    (Business Process Trends)

Abstract

Business Process Management or BPM, broadly speaking, is part of a tradition that is now several decades old that aims at improving the way business people think about and manage their businesses. Its particular manifestations, whether they are termed “Work Simplification,” “Six Sigma,” “Business Process Reengineering,” or “Business Process Management,” may come and go, but the underlying impulse, to shift the way managers and employees think about the organization of business, will continue to grow and prosper. This chapter will provide a very broad survey of the business process movement. Anyone who tries to promote business process change in an actual organization will soon realize that there are many different business process traditions and that individuals from the different traditions propose different approaches to business process change. If we are to move beyond a narrow focus on one tradition or technology, we need a comprehensive understanding of where we have been and where we are today, and we need a vision of how we might move forward. We will begin with a brief overview of the past and of the three business process traditions that have created the context for today’s interest in BPM. Then we will turn to a brief survey of some of the major concerns that process practitioners are focused on today and that will probably impact most corporate BPM efforts in the near future.

Suggested Citation

  • Paul Harmon, 2010. "The Scope and Evolution of Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, pages 37-81, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-00416-2_3
    DOI: 10.1007/978-3-642-00416-2_3
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    Citations

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    Cited by:

    1. Tomasz Helbin & Amy Van Looy, 2021. "Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
    2. Rajko Novak & Aleksander Janes, 2017. "Merjenje zrelosti procesne usmerjenosti," UPP Monograph Series, University of Primorska Press, number 978-961-7023-55-8.
    3. Rahimi, Fatemeh & Møller, Charles & Hvam, Lars, 2016. "Business process management and IT management: The missing integration," International Journal of Information Management, Elsevier, vol. 36(1), pages 142-154.
    4. Wai Wong & Noor Hazlina Ahmad & Aizzat Mohd. Nasurdin & Marini Mohamad, 2014. "The impact of external environmental on business process management and organizational performance," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 559-586, December.
    5. José Rodrigues & Carla Chicau Borrego & Paula Ruivo & Pedro Sobreiro & David Catela & José Amendoeira & Rui Matos, 2020. "Conceptual Framework for the Research on Quality of Life," Sustainability, MDPI, vol. 12(12), pages 1-16, June.
    6. Heitor Mansur Caulliraux & Thais Spiegel & Adriano Proen?a, 2012. "Process Management and Organizational Structure in Large Brazilian Companies: Multiple Case Study," Business and Management Research, Business and Management Research, Sciedu Press, vol. 1(2), pages 48-68, June.
    7. Rúben Pereira & José Braga Vasconcelos & Álvaro Rocha & Isaías Scalabrin Bianchi, 2021. "Business process management heuristics in IT service management: a case study for incident management," Computational and Mathematical Organization Theory, Springer, vol. 27(3), pages 264-301, September.
    8. Daniel Beverungen, 2014. "Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(4), pages 191-202, August.
    9. Kirchner, Alexander & Labusch, Nils & Lopez Cordoba, Adriana & Sartor, Sebastian & Tumbas, Sanja & Villalon, Enrique & Wiethoff, Sebastian, 2011. "Network e-Volution," ERCIS Working Papers 11, University of Münster, European Research Center for Information Systems (ERCIS).
    10. T. Bartosz Kalinowski, 2012. "Evaluation of the implementation of process management in the surveyed enterprises (Ocena stopnia wdrozenia zarzadzania procesowego w badanych przedsiebiorstwach)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(37), pages 43-57.

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