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Corporate Social Responsibility and Tourism

In: Education for Sustainability in Tourism

Author

Listed:
  • Dagmar Lund-Durlacher

    (MODUL University Vienna)

Abstract

Corporate Social Responsibility (CSR) in tourism can be defined as a guiding business policy whereby tourism companies integrate social and environmental concerns in their own business mission, strategies and operations as well as in their interaction with their stakeholders. As corporations are part of a broader society satisfying stakeholders’ needs is central to retaining societal legitimacy and financial liability over the long term. There are different frameworks and guidelines available for integrating CSR into a company’s strategy depending on the companies’ specific characteristics and their perception of their social responsibilities. CSR today is seen as a multi-stakeholder approach where stakeholders are not only receivers but also partners for realizing and implementing CSR strategies. In tourism companies’ strategies the concept of CSR has become a central part. Environmental protection, fair working conditions for employees and contributing to the welfare of local communities are key issues in the strategies of international tourism corporations.

Suggested Citation

  • Dagmar Lund-Durlacher, 2015. "Corporate Social Responsibility and Tourism," CSR, Sustainability, Ethics & Governance, in: Gianna Moscardo & Pierre Benckendorff (ed.), Education for Sustainability in Tourism, edition 1, chapter 0, pages 59-73, Springer.
    • Handle: RePEc:spr:csrchp:978-3-662-47470-9_4
    DOI: 10.1007/978-3-662-47470-9_4
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    Citations

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    Cited by:

    1. Naveed Ahmad & Aqeel Ahmad & Irfan Siddique, 2023. "Responsible Tourism and Hospitality: The Intersection of Altruistic Values, Human Emotions, and Corporate Social Responsibility," Administrative Sciences, MDPI, vol. 13(4), pages 1-27, April.
    2. Georgieva, Daniela & Georgieva, Teodora, 2020. "Staff-related disclosures as an element of social policies on the model of Bulgarian black sea hotels," MPRA Paper 103391, University Library of Munich, Germany, revised Sep 2020.
    3. Šimková Eva & Kořínková Barbora & Obršálová Kristýna, 2023. "Environmental Education of Tourists for Sustainable Tourism Development," Czech Journal of Tourism, Sciendo, vol. 12(1-2), pages 1-19, December.
    4. Rojan Baniya & Brijesh Thapa & Min-Seong Kim, 2019. "Corporate Social Responsibility Among Travel and Tour Operators in Nepal," Sustainability, MDPI, vol. 11(10), pages 1-13, May.
    5. Eneko Ibarnia & Lluís Garay & Antonio Guevara, 2020. "Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review," Sustainability, MDPI, vol. 12(23), pages 1-21, December.

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