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Anticipating and Assessing Corporate Social Responsibility Within ISO 26000 Implementation: The Experience of Camst Cooperative (Italy)

In: ISO 26000 - A Standardized View on Corporate Social Responsibility

Author

Listed:
  • Mara Baldo

    (University of Urbino Carlo Bo)

  • Selena Aureli

    (Bologna University)

Abstract

Released in April 2016, the Guidance to the application of UNI ISO 26000 assists organizations in contributing to sustainable development and encourages them to go beyond legal compliance, promoting a common understanding in the field of social responsibility. Yet companies may find difficulties in practical implementation because they are at various stages of understanding and integrating social responsibility into their processes. Moreover, they have to understand how to complement ISO 26000 with other existing standards, tools and initiatives for social responsibility. Trying to contribute to the quest for additional insights on ISO 26000 implementation, this work aims to provide a critical analysis of the applicability and the appropriateness of ISO 26000 in the context of an Italian cooperative, named Camst, which represents one of the largest catering service firms in Italy. The case study analysis indicates that an experienced user like Camst can benefit from the introduction of ISO 26000, whose adoption has led to an improvement in existing practices and a greater integration of social responsibility into the organisation. The work provides both scientific and managerial implications. On the one hand, it contributes to further reflections on the effectiveness of ISO 26000. On the other hand, it suggests how organisations can maximise the benefits of ISO 26000 implementation.

Suggested Citation

  • Mara Baldo & Selena Aureli, 2019. "Anticipating and Assessing Corporate Social Responsibility Within ISO 26000 Implementation: The Experience of Camst Cooperative (Italy)," CSR, Sustainability, Ethics & Governance, in: Samuel O. Idowu & Catalina Sitnikov & Lars Moratis (ed.), ISO 26000 - A Standardized View on Corporate Social Responsibility, pages 115-136, Springer.
    • Handle: RePEc:spr:csrchp:978-3-319-92651-3_8
    DOI: 10.1007/978-3-319-92651-3_8
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    Cited by:

    1. Thanakorn Suriyapongprapai & Pattanaporn Chatjuthamard & Arnat Leemakdej & Sirimon Treepongkaruna, 2022. "Stakeholder engagement, military ties, and firm performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 469-479, March.
    2. Fornasari, Tommaso, 2020. "Il ruolo dei comitati di responsabilità sociale nella corporate governance [The Role of CSR Committees in Corporate Governance]," MPRA Paper 111192, University Library of Munich, Germany.
    3. Peter Ansu-Mensah & Emmanuel Opoku Marfo & Lyon Salia Awuah & Kwame Oduro Amoako, 2021. "Corporate social responsibility and stakeholder engagement in Ghana’s mining sector: a case study of Newmont Ahafo mines," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-22, December.

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