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Utility Management and Leadership Challenges

In: Public Utilities

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Abstract

An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in three sectors of the utility industry: electric power, natural gas, and water and wastewater systems. Beginning with a brief overview of the historical development of the industry, the author looks at policy issues and discusses management ethics. He then examines a number of the major challenges in these organizational functions: management and leadership, planning, marketing, accounting and finance, information technology, governance, and human resources. In the final section of the volume he looks at issues specific to each of the three industry sectors.

Suggested Citation

  • ., 2005. "Utility Management and Leadership Challenges," Chapters, in: Public Utilities, chapter 6, Edward Elgar Publishing.
  • Handle: RePEc:elg:eechap:3456_6
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    File URL: https://www.elgaronline.com/view/9781843768739.00015.xml
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    Cited by:

    1. Stenfors, Sari & Tanner, Leena & Syrjanen, Mikko & Seppala, Tomi & Haapalinna, Ilkka, 2007. "Executive views concerning decision support tools," European Journal of Operational Research, Elsevier, vol. 181(2), pages 929-938, September.
    2. Mamouni Limnios, Elena Alexandra & Mazzarol, Tim & Ghadouani, Anas & Schilizzi, Steven G.M., 2014. "The Resilience Architecture Framework: Four organizational archetypes," European Management Journal, Elsevier, vol. 32(1), pages 104-116.
    3. Chakravorty, Satya S. & Hales, Douglas N., 2008. "The evolution of manufacturing cells: An action research study," European Journal of Operational Research, Elsevier, vol. 188(1), pages 153-168, July.
    4. Buckley, Patrick, 2016. "Harnessing the wisdom of crowds: Decision spaces for prediction markets," Business Horizons, Elsevier, vol. 59(1), pages 85-94.
    5. Hülsmann, Michael & Grapp, Jörn & Li, Ying, 2008. "Strategic adaptivity in global supply chains--Competitive advantage by autonomous cooperation," International Journal of Production Economics, Elsevier, vol. 114(1), pages 14-26, July.
    6. Katarzyna Kozioł-Nadolna, 2020. "The Role of a Leader in Stimulating Innovation in an Organization," Administrative Sciences, MDPI, vol. 10(3), pages 1-18, August.

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    Keywords

    Economics and Finance;

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