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Patrícia Moura e Sá
(Patricia MOURA E SA)

Personal Details

First Name:Patricia
Middle Name:
Last Name:E Sa
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RePEc Short-ID:pmo1518
[This author has chosen not to make the email address public]

Affiliation

(50%) Faculdade de Economia
Universidade do Coimbra

Coimbra, Portugal
http://www.fe.uc.pt/
RePEc:edi:fecucpt (more details at EDIRC)

(50%) Centro de Estudos Sociais
Faculdade de Economia
Universidade do Coimbra

Coimbra, Portugal
http://www.ces.uc.pt/
RePEc:edi:cesucpt (more details at EDIRC)

Research output

as
Jump to: Articles Chapters

Articles

  1. Patrícia Moura e Sá & Maria João Rosa & Gonçalo Santinha & Cátia Valente, 2021. "Quality Assessment of the Services Delivered by a Court, Based on the Perceptions of Users, Magistrates, and Court Officials," Sustainability, MDPI, vol. 13(2), pages 1-16, January.
  2. Moura e Sá, Patrícia & Fernandes, Carolina, 2020. "An assessment of a municipal physical activity programme for seniors based on the EFQM model: Integrating the views of internal and external stakeholders," Evaluation and Program Planning, Elsevier, vol. 80(C).
  3. Martins, Rita & Moura E Sá, Patrícia, 2020. "Raising consumers’ interest in their water invoices: Challenges and opportunities," Utilities Policy, Elsevier, vol. 63(C).
  4. Patrícia Moura e Sá & Rita Martins, 2015. "Perceções dos Consumidores Domésticos acerca das Faturas de Água," Notas Económicas, Faculty of Economics, University of Coimbra, issue 42, pages 30-48, December.
  5. Rita Martins & Patrícia Moura e Sá, 2011. "Promoting sustainable residential water use: a Portuguese case study in ownership and regulation," Policy Studies, Taylor & Francis Journals, vol. 32(3), pages 291-301.
  6. Patrícia Moura e Sá & Olívia Sintra, 2008. "Modernização Administrativa e Gestão da Qualidade: Um estudo empírico nos Municípios Portugueses," Notas Económicas, Faculty of Economics, University of Coimbra, issue 27, pages 57-80, June.

Chapters

  1. Patrícia Moura e Sá & Ana Cristina Pinto Sá, 2015. "Tensions Raised by TQM Demands Upon Work Design in Technologically Controlled Environments: The Case of a Call Centre," Springer Books, in: Marta Peris-Ortiz & José Álvarez-García & Carlos Rueda-Armengot (ed.), Achieving Competitive Advantage through Quality Management, edition 127, chapter 0, pages 253-264, Springer.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Articles

  1. Martins, Rita & Moura E Sá, Patrícia, 2020. "Raising consumers’ interest in their water invoices: Challenges and opportunities," Utilities Policy, Elsevier, vol. 63(C).

    Cited by:

    1. Belton, Cameron A. & Robertson, Deirdre A. & Lunn, Peter D., 2022. "An experimental approach to measuring consumer preferences for water charges," Utilities Policy, Elsevier, vol. 76(C).

Chapters

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