Kundendialog online und offline
Author
Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-658-30119-4
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Book Chapters
The following chapters of this book are listed in IDEAS- Ralf T. Kreutzer, 2021. "Mit Kundendialogen zum Unternehmenserfolg," Springer Books, in: Kundendialog online und offline, chapter 1, pages 1-69, Springer.
- Ralf T. Kreutzer, 2021. "Informatorische und systemtechnische Voraussetzungen für einen wertschöpfenden Kundendialog," Springer Books, in: Kundendialog online und offline, chapter 2, pages 71-152, Springer.
- Ralf T. Kreutzer, 2021. "Dialogische Konzepte zur Neukundenakquisition," Springer Books, in: Kundendialog online und offline, chapter 3, pages 153-265, Springer.
- Ralf T. Kreutzer, 2021. "Dialogische Konzepte zur Kundenbindung," Springer Books, in: Kundendialog online und offline, chapter 4, pages 267-354, Springer.
- Ralf T. Kreutzer, 2021. "Dialogische Konzepte zur Kundenrückgewinnung," Springer Books, in: Kundendialog online und offline, chapter 5, pages 355-364, Springer.
- Ralf T. Kreutzer, 2021. "Voice-Marketing zur innovativen Ausgestaltung des Kundendialogs," Springer Books, in: Kundendialog online und offline, chapter 6, pages 365-375, Springer.
- Ralf T. Kreutzer, 2021. "Organisatorische Voraussetzungen eines wertschöpfenden Kundendialogs," Springer Books, in: Kundendialog online und offline, chapter 7, pages 377-385, Springer.
- Ralf T. Kreutzer, 2021. "Rechtliche Rahmenbedingungen des Kundendialogs," Springer Books, in: Kundendialog online und offline, chapter 8, pages 387-410, Springer.
- Ralf T. Kreutzer, 2021. "Erratum zu: Kundendialog online und offline," Springer Books, in: Kundendialog online und offline, pages E1-E1, Springer.
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