Printed from https://ideas.repec.org/b/spr/isorms/978-3-662-43437-6.html
My bibliography
Save this book
Managing Service Productivity
Editor
Listed:
- Ali Emrouznejad(Aston Business School, Aston University)Emilyn Cabanda(Regent University)
Abstract
No abstract is available for this item.
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-662-43437-6
Download full text from publisher
To our knowledge, this item is not available for download. To find whether it is available, there are three options:1. Check below whether another version of this item is available online.
2. Check on the provider's web page whether it is in fact available.
3. Perform a search for a similarly titled item that would be available.
Book Chapters
The following chapters of this book are listed in IDEAS- Ali Emrouznejad & Emilyn Cabanda, 2014. "Managing Service Productivity Using Data Envelopment Analysis," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 1-17, Springer.
- Jong-Woun Youn & Kwangtae Park, 2014. "Development of Assessment Model for Research Efficiency of Universities," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 19-36, Springer.
- Dimitris Sotiros & Yannis G. Smirlis & Dimitris K. Despotis, 2014. "Incorporating Intra- and Inter-Input/Output Weight Restrictions in Piecewise Linear DEA: An Application to the Assessment of the Research Activity in Higher Education," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 37-54, Springer.
- Felix Masiye & Chrispin Mphuka & Ali Emrouznejad, 2014. "Estimating the Efficiency of Healthcare Facilities Providing HIV/AIDS Treatment in Zambia: A Data Envelopment Approach," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 55-65, Springer.
- Juan Aparicio & Fernando Borras & Lidia Ortiz & Jesus T. Pastor, 2014. "Benchmarking in Healthcare: An Approach Based on Closest Targets," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 67-91, Springer.
- Moira Scerri & Renu Agarwal, 2014. "Service Enterprise Productivity in Action (SEPIA)," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 93-114, Springer.
- Rouselle Lavado & Emilyn Cabanda & Jessamyn Encarnacion & Severa Costo & Jose Ramon Albert, 2014. "Using Data Envelopment Analysis to Measure Good Governance," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 115-126, Springer.
- Panagiotis D. Zervopoulos, 2014. "Measuring the Performance of Service Organizations and the Effects of Downsizing on Performance: Evidence from the Greek Citizen Service Centers," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 127-154, Springer.
- Luciana Yeung, 2014. "Measuring Efficiency of Courts: An Assessment of Brazilian Courts Productivity," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 155-165, Springer.
- Viverita, 2014. "Cost Efficiency and Market Power: A Test of Quiet Life and Related Hypotheses in Indonesian Banking Industry," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 167-190, Springer.
- Ming-Miin Yu & Li-Hsueh Chen, 2014. "Internal Structure of Service Organization: From Multi-activity Financial Institutions to Network Structure Hotels," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 191-212, Springer.
- Michael L. Antonio & Ma. Socorro P. Calara, 2014. "Application of DEA in the Electricity Sector: The Case of Meralco Distribution Sectors," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 213-225, Springer.
- Alireza Khoshroo & Richard Mulwa, 2014. "Improving Energy Efficiency Using Data Envelopment Analysis: A Case of Walnut Production," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 227-240, Springer.
- Adeyemi Abel Ajibesin & Neco Ventura & H. Anthony Chan & Alexandru Murgu, 2014. "Service Productivity in IT: A Network Efficiency Measure with Application to Communication Systems," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 241-261, Springer.
- Geeta Sharma & Anshu Kataria, 2014. "Efficiency of Software Development Projects: A Case Study on an Information Technology Company in India," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 263-285, Springer.
- Darold T Barnum & John M Gleason & Matthew G Karlaftis, 2014. "Protocol for Comprehensive Efficiency Analysis of Multi-Service Metropolitan Transit Agency Operators," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 287-314, Springer.
- Vladimir Grigorov & Paula Rachel Mark, 2014. "Measuring the Sustainability of Air Navigation Services," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 315-334, Springer.
- Sreekanth Mallikarjun & Herbert F. Lewis & Thomas R. Sexton, 2014. "Measuring and Managing the Productivity of U.S. Public Transit Systems: An Unoriented Network DEA," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 335-369, Springer.
- Thomas R. Sexton & Allan J. Jones & Andy Forsyth & Herbert F. Lewis, 2014. "Using DEA to Improve the Efficiency of Pupil Transportation," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 371-394, Springer.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:isorms:978-3-662-43437-6. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
We have no bibliographic references for this item. You can help adding them by using this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.