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Efficiency of Software Development Projects: A Case Study on an Information Technology Company in India

In: Managing Service Productivity

Author

Listed:
  • Geeta Sharma

    (Devi Ahilya University)

  • Anshu Kataria

    (Devi Ahilya University)

Abstract

In this chapter, Data Envelopment Analysis (DEA) is applied to evaluate the relative efficiency of software development projects of a leading software company in India. Further, the projects are categorized as per their efficiency scores into highly efficient, moderately efficient and less efficient companies through a process called Tier Analysis. The chapter also includes an Improvement Path for the projects with low efficiencies. Furthermore, through the application of Kruskal Wallis test, the software development project efficiency is compared with team size to determine whether efficiency vary across various team size categories i.e. small, medium, large and extra large.

Suggested Citation

  • Geeta Sharma & Anshu Kataria, 2014. "Efficiency of Software Development Projects: A Case Study on an Information Technology Company in India," International Series in Operations Research & Management Science, in: Ali Emrouznejad & Emilyn Cabanda (ed.), Managing Service Productivity, edition 127, pages 263-285, Springer.
    • Handle: RePEc:spr:isochp:978-3-662-43437-6_15
    DOI: 10.1007/978-3-662-43437-6_15
    as

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