Sense and Respond
Author
Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1057/9780230508149
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Citations
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Cited by:
- Karim Moustaghfir, 2012. "Explicating Knowledge-based Competitive Advantage," International Journal of Synergy and Research, ToKnowPress, vol. 1(1), pages 23-38.
Book Chapters
The following chapters of this book are listed in IDEAS- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "The Journey to Customer Purpose: optimising business effectiveness," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 3-18, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Focusing on the customer: a paradigm shift," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 19-35, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-View: changing the point of view," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 39-55, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-View: end-to-end effectiveness," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 57-66, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-Mind: changing mental habits," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 69-81, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-Mind: a new way of thinking," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 83-97, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-Inspire: the nature of leadership," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 101-113, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-Inspire: leading transformation," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 115-125, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-Create: an organisation that self-develops," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 129-146, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Re-Create: customer-centric management," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 147-158, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Customer Value Enterprise®," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 161-165, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Abridged case study 1: Office Products Direct Europe," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 167-180, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Abridged case study 2: Fujitsu Services Ltd," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 181-190, Palgrave Macmillan.
- Susan Barlow & Stephen Parry & Mike Faulkner, 2005. "Customer purpose at the heart of the organisation," Palgrave Macmillan Books, in: Sense and Respond, chapter 0, pages 191-195, Palgrave Macmillan.
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