IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v17y2018i03ns0219649218500314.html
   My bibliography  Save this article

Effects of General and ERP Self-Efficacy Beliefs on the Acceptance of ERP Systems

Author

Listed:
  • Bassam Hasan

    (Department of Information and Technology Management, The College of Business Innovation, The University of Toledo, Toledo, OH, USA)

Abstract

The impact of computer self-efficacy (CSE) on acceptance and utilisation of enterprise resource planning (ERP) systems is widely recognised in the literature. However, past ERP adoption research has mostly used CSE as a universal and general computer cognitive variable across the computing domain. While CSE is a multifaceted concept which can be conceptualised and assessed at the general computer or application-specific level, past studies did not differentiate between the general and application self-efficacy belief in examining the acceptance of ERP systems. This study aims to address this issue and make a clear distinction between general computer and application (ERP) self-efficacy beliefs and examines the effects of both types of efficacy beliefs on known determinants of acceptance and use of ERP systems. The results provide strong support for the effects of self-efficacy beliefs at the ERP level. The results show that the effects of CSE beliefs at the ERP level are stronger than those of general CSE beliefs on ERP acceptance behaviour.

Suggested Citation

  • Bassam Hasan, 2018. "Effects of General and ERP Self-Efficacy Beliefs on the Acceptance of ERP Systems," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-18, September.
    • Handle: RePEc:wsi:jikmxx:v:17:y:2018:i:03:n:s0219649218500314
    DOI: 10.1142/S0219649218500314
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649218500314
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649218500314?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Stephanie Burnett Horne & Suliman Hawamdeh, 2015. "Factors Impacting the Implementation of Enterprise Content Management Systems," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(01), pages 1-11.
    2. YiHua P. Sheng & Michael Pearson & Leon Crosby, 2003. "Organizational Culture and Employees' Computer Self-Efficacy: An Empirical Study," Information Resources Management Journal (IRMJ), IGI Global, vol. 16(3), pages 42-58, July.
    3. Ritu Agarwal & V. Sambamurthy & Ralph M. Stair, 2000. "Research Report: The Evolving Relationship Between General and Specific Computer Self-Efficacy—An Empirical Assessment," Information Systems Research, INFORMS, vol. 11(4), pages 418-430, December.
    4. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    5. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    6. Richard D. Johnson & George M. Marakas, 2000. "Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition: Toward Refinement of the Model," Information Systems Research, INFORMS, vol. 11(4), pages 402-417, December.
    7. Aisha Y. Al Muzaffar & Khaled A. Alshare, 2015. "Determinants of Knowledge Sharing in Virtual Network Communities in Organizational Context," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(02), pages 1-13.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jeeyeon Jeong & Yaeri Kim & Taewoo Roh, 2021. "Do Consumers Care About Aesthetics and Compatibility? The Intention to Use Wearable Devices in Health Care," SAGE Open, , vol. 11(3), pages 21582440211, August.
    2. Mäntymäki, Matti & Salo, Jari, 2013. "Purchasing behavior in social virtual worlds: An examination of Habbo Hotel," International Journal of Information Management, Elsevier, vol. 33(2), pages 282-290.
    3. Aftab Pervez Khan & Shahnawaz Khan & Ivan Ang Ri Xiang, 2017. "Factors Influencing Consumer Intentions to Adopt Online Banking in Malaysia," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(2), pages 101-134, June.
    4. Hilda Bongazana Mahlangu, 2015. "Predictors of Facebook Shopping Intentions among South African Generation Y Students," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 11(1), pages 53-65, February.
    5. Lionel P. Robert Jr. & Tracy Ann Sykes, 2017. "Extending the Concept of Control Beliefs: Integrating the Role of Advice Networks," Information Systems Research, INFORMS, vol. 28(1), pages 84-96, March.
    6. Jiang, Tzuu-Hwa & Chen, Shieh-Liang & Chen, James K.C., 2016. "Examining the role of behavioral intention on multimedia teaching materials using FSQCA," Journal of Business Research, Elsevier, vol. 69(6), pages 2252-2258.
    7. Al-Qeisi, Kholoud & Dennis, Charles & Alamanos, Eleftherios & Jayawardhena, Chanaka, 2014. "Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology," Journal of Business Research, Elsevier, vol. 67(11), pages 2282-2290.
    8. Catalin Angelo Ioan & Gina Ioan, 2015. "The Complete Theory of Cobb-Douglas Production Function," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 11(1), pages 74-114, February.
    9. Nicolae Ipate & Mariana Trandafir & Iudith Ipate, 2015. "Innovative Approaches to Management Health Needed to Make Ecosanogenesis," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 11(1), pages 66-73, February.
    10. Weiyin Hong & Frank K. Y. Chan & James Y. L. Thong & Lewis C. Chasalow & Gurpreet Dhillon, 2014. "A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research," Information Systems Research, INFORMS, vol. 25(1), pages 111-136, March.
    11. Bilgihan, Anil & Barreda, Albert & Okumus, Fevzi & Nusair, Khaldoon, 2016. "Consumer perception of knowledge-sharing in travel-related Online Social Networks," Tourism Management, Elsevier, vol. 52(C), pages 287-296.
    12. Zhang, Wenqing & Liu, Liangliang, 2022. "Exploring non-users' intention to adopt ride-sharing services: Taking into account increased risks due to the COVID-19 pandemic among other factors," Transportation Research Part A: Policy and Practice, Elsevier, vol. 158(C), pages 180-195.
    13. Peter Bou Saba & Régis Meissonier, 2016. "Conflict contagion effects from previous IT projects: action research during preliminary phases of a DST implementation project [Effets de contagion de conflits de projets TI antérieurs:Une recherc," Post-Print hal-02161336, HAL.
    14. Sarv Devaraj & Ming Fan & Rajiv Kohli, 2002. "Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics," Information Systems Research, INFORMS, vol. 13(3), pages 316-333, September.
    15. Chua Chang Jin & Lim Chee Seong & Aye Aye Khin, 2019. "Factors Affecting the Consumer Acceptance towards Fintech Products and Services in Malaysia," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 9(1), pages 59-65, January.
    16. Oguz YILDIZ & Hakan KITAPCI, 2018. "Exploring Factors Affecting Consumers¡¯ Adoption of Shopping via Mobile Applications in Turkey," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 10(2), pages 60-75, June.
    17. Liébana-Cabanillas, Francisco & Marinkovic, Veljko & Ramos de Luna, Iviane & Kalinic, Zoran, 2018. "Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 117-130.
    18. Deborah Compeau & Barbara Marcolin & Helen Kelley & Chris Higgins, 2012. "Research Commentary ---Generalizability of Information Systems Research Using Student Subjects---A Reflection on Our Practices and Recommendations for Future Research," Information Systems Research, INFORMS, vol. 23(4), pages 1093-1109, December.
    19. Marta Perdigoto & Winnie Picoto, 2012. "Analysing Intention And Action In Mobile Banking Services," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(2), pages 133-152.
    20. Chen Wei, 2021. "The influence of Consumers’ Purchase intention on Smart Wearable Device: A study of Consumers in East China," International Journal of Science and Business, IJSAB International, vol. 5(8), pages 46-72.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:17:y:2018:i:03:n:s0219649218500314. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.