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Value streams in science & technology: A case study of value creation and intelligent tutoring systems

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  • William B. Rouse
  • Kenneth R. Boff

Abstract

Science and technology (S&T) involves a broad community of investors, sponsors, investigators, adopters, and end‐users. This wide range of stakeholders adds value in a variety of ways, resulting in what are termed value streams. This article focuses on elaborating and formalizing S&T value streams. This formulation is evaluated in the context of a case study of computer‐based intelligent tutoring systems. The value streams identified in this context span several decades of S&T investments, R&D in numerous organizations, and deployments in a variety of school settings. Insights gained from this case study enable proposing a general model of value creation in S&T. The phenomena embodied in this model suggest several central hypotheses. Approaches to evaluating these hypotheses are discussed. © 2003 Wiley Periodicals, Inc. Syst Eng 6: 76–91, 2003

Suggested Citation

  • William B. Rouse & Kenneth R. Boff, 2003. "Value streams in science & technology: A case study of value creation and intelligent tutoring systems," Systems Engineering, John Wiley & Sons, vol. 6(2), pages 76-91.
    • Handle: RePEc:wly:syseng:v:6:y:2003:i:2:p:76-91
    DOI: 10.1002/sys.10038
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    Cited by:

    1. Douglas A. Bodner & William B. Rouse, 2007. "Understanding R&D value creation with organizational simulation," Systems Engineering, John Wiley & Sons, vol. 10(1), pages 64-82, March.
    2. William B. Rouse & Kenneth R. Boff, 2004. "Value‐centered R&D organizations: Ten principles for characterizing, assessing, and managing value," Systems Engineering, John Wiley & Sons, vol. 7(2), pages 167-185.
    3. William B. Rouse, 2005. "Enterprises as systems: Essential challenges and approaches to transformation," Systems Engineering, John Wiley & Sons, vol. 8(2), pages 138-150.
    4. Bohdan W. Oppenheim, 2004. "Lean product development flow," Systems Engineering, John Wiley & Sons, vol. 7(4), pages 1-1.

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