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Experiences of Singapore nurses as second victims: A qualitative study

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  • Shi Teng Chan
  • Betty Peck Chui Khong
  • Lynnette Pei Lin Tan
  • Hong‐Gu He
  • Wenru Wang

Abstract

Nurses, like other healthcare professionals, such as physicians, pharmacists, and therapists, are susceptible to unanticipated patient harm, in which they suffer as second victims due to the immense personal and professional impact from the adverse event. The aim of the present study was to explore the psychological responses, coping strategies, and support needs of Singapore nurses as second victims of adverse events. A descriptive qualitative study was adopted. Eight participants (6 women and 2 men) who had been involved in an adverse event were interviewed and audio‐recorded. Thematic analysis was performed to analyze the data. Seven themes emerged from the thematic analysis: responding psychologically after the event, feeling others’ prejudice, having intrusive thoughts, drawing valuable lessons from the event, coping to recover after the event, taking responsibility for the mistakes made, and finding self‐identity. The harmful effects of adverse events on nurses are long lasting. Second‐victim nurses adopted various coping strategies to recover. The findings from the present study will guide the development of effective second‐victim support programs.

Suggested Citation

  • Shi Teng Chan & Betty Peck Chui Khong & Lynnette Pei Lin Tan & Hong‐Gu He & Wenru Wang, 2018. "Experiences of Singapore nurses as second victims: A qualitative study," Nursing & Health Sciences, John Wiley & Sons, vol. 20(2), pages 165-172, June.
    • Handle: RePEc:wly:nuhsci:v:20:y:2018:i:2:p:165-172
    DOI: 10.1111/nhs.12397
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    References listed on IDEAS

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    1. Fereshteh Najafi & Masoud Fallahi‐Khoshknab & Fazlollah Ahmadi & Asghar Dalvandi & Mehdi Rahgozar, 2017. "Human dignity and professional reputation under threat: Iranian Nurses' experiences of workplace violence," Nursing & Health Sciences, John Wiley & Sons, vol. 19(1), pages 44-50, March.
    2. Mary Karga & Panagiotis Kiekkas & Diamanto Aretha & Chrisoula Lemonidou, 2011. "Changes in nursing practice: associations with responses to and coping with errors," Journal of Clinical Nursing, John Wiley & Sons, vol. 20(21‐22), pages 3246-3255, November.
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    Cited by:

    1. Ahmad Zulfahmi Mohd Kamaruzaman & Mohd Ismail Ibrahim & Ariffin Marzuki Mokhtar & Maizun Mohd Zain & Saiful Nazri Satiman & Najib Majdi Yaacob, 2022. "The Effect of Second-Victim-Related Distress and Support on Work-Related Outcomes in Tertiary Care Hospitals in Kelantan, Malaysia," IJERPH, MDPI, vol. 19(11), pages 1-17, May.
    2. Elena Bohomol, 2019. "Nurses as second victims: A Brazilian perspective," Nursing & Health Sciences, John Wiley & Sons, vol. 21(4), pages 538-539, December.

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