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Consumer's perceptions of Recovery‐oriented mental health services: An Australian case‐study analysis

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  • Catherine Hungerford
  • Catherine Fox

Abstract

Recovery approaches to health care now feature in the mental health policies of many Western countries. There are, however, continuing challenges to the operationalization of these approaches. This study aimed to identify the nature of these challenges for a public mental health service organization located in a major urban center in southeastern Australia, where Recovery‐oriented services have been implemented; and to develop recommendations to address these challenges. These aims were achieved by asking mental health consumers about their experiences of the implementation of Recovery‐oriented services. Research participants described an uncertainty in health professionals and consumers alike about how to practice within a Recovery model, with many health professionals taking a “hands off” approach in the name of Recovery, rather than working in partnership with consumers and other stakeholders, including the community managed organizations. Solutions to these challenges included more targeted, practice‐focused education for consumers and health professionals, with this education provided by consumer representatives. Insights derived from this research add to the growing body of evidence related to the implementation of Recovery‐oriented services in Western countries.

Suggested Citation

  • Catherine Hungerford & Catherine Fox, 2014. "Consumer's perceptions of Recovery‐oriented mental health services: An Australian case‐study analysis," Nursing & Health Sciences, John Wiley & Sons, vol. 16(2), pages 209-215, June.
  • Handle: RePEc:wly:nuhsci:v:16:y:2014:i:2:p:209-215
    DOI: 10.1111/nhs.12088
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    References listed on IDEAS

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    1. Powell, Alison E. & Davies, Huw T.O., 2012. "The struggle to improve patient care in the face of professional boundaries," Social Science & Medicine, Elsevier, vol. 75(5), pages 807-814.
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    Cited by:

    1. Michelle Kehoe & Ellie Fossey & Vrinda Edan & Lisa Chaffey & Lisa Brophy & Penelope June Weller & Frances Shawyer & Graham Meadows, 2023. "Consumer Views and Experiences of Secondary-Care Services Following REFOCUS-PULSAR Staff Recovery-Oriented Practices Training," IJERPH, MDPI, vol. 20(10), pages 1-12, May.
    2. Nompilo Moyo & Martin Jones & Diana Kushemererwa & Noushin Arefadib & Adrian Jones & Sandesh Pantha & Richard Gray, 2022. "Service User and Carer Views and Expectations of Mental Health Nurses: A Systematic Review," IJERPH, MDPI, vol. 19(17), pages 1-36, September.

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