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Scaling-up information services for development: a framework of increasing returns for telecentres

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  • Ted Tschang

    (Singapore Management University)

  • Mathurot Chuladul

    (Asian Development Bank Institute)

  • Thuy Thu Le

    (Asian Development Bank Institute)

Abstract

Telecentres are an important type of information and communication technology (ICT) system particularly assisting rural and urban communities in developing countries, but the focus is often put on social development, sometimes on static economic returns, and rarely on dynamic economic aspects. This paper develops a basis for understanding the factors behind financial success in a dynamic setting based on the concept of increasing returns. This is applied to telecentres according to the stage of maturity of their information services. The framework is illustrated with literature- and interview-based cases, and will help an understanding of ways in which telecentres can scale-up their operation and impact. Copyright © 2002 John Wiley & Sons, Ltd.

Suggested Citation

  • Ted Tschang & Mathurot Chuladul & Thuy Thu Le, 2002. "Scaling-up information services for development: a framework of increasing returns for telecentres," Journal of International Development, John Wiley & Sons, Ltd., vol. 14(1), pages 129-141.
    • Handle: RePEc:wly:jintdv:v:14:y:2002:i:1:p:129-141
    DOI: 10.1002/jid.865
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    References listed on IDEAS

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    1. Arthur, W Brian, 1989. "Competing Technologies, Increasing Returns, and Lock-In by Historical Events," Economic Journal, Royal Economic Society, vol. 99(394), pages 116-131, March.
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    Cited by:

    1. Alberto Chong & Virgilio Galdo & Máximo Torero, 2005. "Does Privatization Deliver? Access to Telephone Services and Household Income in Poor Rural Areas Using a Quasi-Natural Experiment in Peru," Research Department Publications 4417, Inter-American Development Bank, Research Department.
    2. Alberto Chong & Virgilio Galdo & Máximo Torero, 2005. "¿Cumple la privatización lo que promete? El acceso a los servicios telefónicos y el ingreso familiar en zonas rurales pobres empleando un experimento cuasinatural en Perú," Research Department Publications 4418, Inter-American Development Bank, Research Department.
    3. Dawood MAMOON & Silvia HERNANDEZ, 2017. "Principle-agent analysis of technology project (LINCOS) in Costa Rica," Journal of Social and Administrative Sciences, KSP Journals, vol. 4(4), pages 320-351, December.
    4. Thai, Do Manh & Duong, Dang & Falch, Morten & Xuan, Chung Bui & Thu, Tran Thi Anh, 2022. "Factors affecting the sustainability of telecentres in developing countries," Telecommunications Policy, Elsevier, vol. 46(3).
    5. Do Manh Thai & Duong, Dang & Falch, Morten & Chung Bui Xuan & Tran Thi Anh Thu, 2021. "Factors Affecting the Sustainability of Telecentres in the Developing Country," 23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world 238017, International Telecommunications Society (ITS).
    6. Chong, Alberto E. & Galdo, Virgilio & Torero, Maximo, 2006. "Does Privatization Deliver? Access to Telephone Services and Household Income in Poor Rural Areas Using a Quasi-Natural Experiment for Peru," 2006 Annual Meeting, August 12-18, 2006, Queensland, Australia 25691, International Association of Agricultural Economists.

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